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“Wonderful staff” 5 of 5 bubbles
Review of Hampton Inn Richmond Mechanicsville

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Hampton Inn Richmond Mechanicsville
Ranked #1 of 2 Hotels in Mechanicsville
Certificate of Excellence
Mohnton,PA
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Wonderful staff”
5 of 5 bubbles Reviewed April 30, 2012

Cannot say enough about the great service here! Everyone was so accommodating and friendly. Nice variety at the breakfast area. Very clean and warm pool. Exercise room. Only downfall (and I would think this is the corporation not the individual hotel), the sheets and towels were very thin.

  • Stayed April 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jik718
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Motibhen, General Manager at Hampton Inn Richmond Mechanicsville, responded to this review, May 1, 2012
Dear Valued guest from PA,

I appriciate that you took time to give us a survey. I will convey your compliments to my staff and your concerns to the brand about the sheets and towels.

Come visit us soon

Thank you

Ms Hakoo Bilimoria (GM)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

415 reviews from our community

Traveler rating
    235
    115
    38
    17
    10
See reviews for
174
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90
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Any
English first
Murrells Inlet, South Carolina
Level Contributor
171 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 bubbles Reviewed April 6, 2012 via mobile

While on a road trip, this hotel was our first stop ans everything about was great. Easy to get to from the interstate, convenient to restaurants and stores. Pace was clean and the rooms were large. Breakfast was typical for this kind of hotel, but we look at this at an added convenience and value. Most important to us is that it is pet-friendly; our traveling companion is a 12 year old collie and we cannot leave her at a kennel. Rare to find nice places that also allow pets

Stayed April 2012
Helpful?
Thank Joseph B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Motibhen, General Manager at Hampton Inn Richmond Mechanicsville, responded to this review, April 8, 2012
Valued Guest,

I appriciate that you took time to give us a review, please come visit us again and a big hello woff for your collie from all of us here at the hampton inn.

Happy Easter

Hakoo Bilimoria (GM)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Providence Forge, Virginia
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed March 25, 2012

Their beds are so comfortable, rooms clean, great service, friendly staff.

  • Stayed March 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LeeAnnMarie027
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Motibhen, General Manager at Hampton Inn Richmond Mechanicsville, responded to this review, March 27, 2012
Ms. Leeanne Marie,

I am happy to read that you enjoyed your stay with us, I will convey your compliments to all my team members.

Please come and visit us again. Happy easter to you and your family.

Thank you once again

Ms. Hakoo Bilimoria (GM)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belmont, North Carolina
Level Contributor
138 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 bubbles Reviewed March 14, 2012

Perfect location to where I was working. Staff was friendly and knowledgable. Rooms clean and beds sleep well.Lots of places to eat and/or shop within walking distance. Will stay again when in the area.

  • Stayed March 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ChrissysBluMoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Motibhen, General Manager at Hampton Inn Richmond Mechanicsville, responded to this review, March 16, 2012
Ms Chrissy,

I appriciate your wonderful comments about my staff and the hotel. We will be waiting for your return visit.
Thank you
Hakoo Bilimoria (GM)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, North Carolina
Level Contributor
209 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed March 4, 2012

Would give them 5 stars but the young lady that took care of us (saturday night) was uncaring and asked questions and her reply was she did not know. Not a service for a good hotel. Food for breakfast was a bit lackluster but overall consistent with the brand.



  • Stayed March 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Ricanranger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Motibhen, General Manager at Hampton Inn Richmond Mechanicsville, responded to this review, March 7, 2012
Dear Guest,

I read your review and I am also shocked that my guest service agent did not show enthusiasm towards your questions and gave you a negative answer. We have all the tools and methods to provide answers to all questions and if they are not sure then they can call me and I can provide the answer. Please accept my sincere apologies on behalf of my team member and I will make sure that this does not happen again. Please do not hold this incident against us and do come back to visit us again.

Thank you

Hakoo Bilimoria (GM)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
chesapeake, va
Level Contributor
60 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 bubbles Reviewed February 18, 2012

The pros: location, ease of access, near shopping and restaurants. fair rate. safe neighborhood
The cons: Under renovation. breakfast selection basic.
We stayed here while visiting VCU. We chose Hampton Inn based on previous stays at other locations. We have been to cleaner facilities. Our room was acceptable. The bathroom does need a makeover with tired dirty tile and peeling wallpaper.
Breakfast was sausage patties, cheese omelet and waffles. Also basic carb standards of bagel, muffins, cereal etc.
Other facilities we stayed at had cookies and breakfast to go and other little perks. This hotel seemed like bare bones adequate. But it is all we needed.

Stayed February 2012, traveled with family
Helpful?
1 Thank katrinaalvarez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Motibhen, General Manager at Hampton Inn Richmond Mechanicsville, responded to this review, February 20, 2012
Ms Alvarez

I read your review and you are right that our guest bathrooms do need plent of TLC and that is what our renovations is all about. We do have breakfast bags to go from Monday to friday from 5.30am to 10 am as per our brand requirements. Next time when you visit us please do let us know so that if you are late in leaving your room we will save a couple of them for you behind the desk. Please come and visit us once we have a new look for our guest bathrooms.

Have a nice day and stay warm

Hakoo Bilimoria (GM)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boca Raton, Florida
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed January 16, 2012

Right from the smiling desk clerk at my arrival to the satisfying breakfast my last morning, my experience at the Hampton Inn was great. I had requested an ADA accessible room for my roommate, so the desk clerk offered to show me all six of them so I could choose which had the right facilities. After I decided, the desk clerk handed me a complimentary bottled water.
The room was clean and comfortable. The king bed was inviting, with wonderful feather/foam pillows. When I couldn't get the hang of the heating system, someone was at my door within seconds to show me how.
Parts of the hotel were under renovation, but I never heard any noise--they do the work in the daytime.
The included breakfast was a pleasant surprise. Both days there were egg dishes (real eggs)--once a cheese omelette and once a bagel half topped with scrambled eggs and bacon pieces. You could make waffles, and there was fruit, cereal, bagels, bread, pastries and muffins, and an assortment of coffees, hot chocolate, and high-end teas. I took my food to my room so I could make calls, etc., while I ate.
Instead of requesting a wake-up call, I set the clock radio, which featured an easy and fool-proof method of setting the alarm.
The entire staff couldn't have been nicer or more helpful, and the price was right!

  • Stayed January 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank deb711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Motibhen, General Manager at Hampton Inn Richmond Mechanicsville, responded to this review, January 18, 2012
Hello Ms Debbie,

I am so glad to read that you were comfortable during your stay. We wanted to be sure that you had the right room during your entire stay. I appriciate you taking time to give us a excellent review and plesant comments about our staff. Please come and visit us again.
Thank you once again for the survey
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Richmond Mechanicsville

Property: Hampton Inn Richmond Mechanicsville
Address: 7433 Bell Creek Road, Mechanicsville, VA 23111-3542
Phone Number:
Location: United States > Virginia > Mechanicsville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Mechanicsville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Richmond Mechanicsville 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Hampton Inn Richmond Mechanicsville Hotel Mechanicsville
Hampton Inn Mechanicsville
Mechanicsville Hampton Inn

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