My husband and I read most of the reviews before heading off to our week-end at Massanuttan and were wary of what to expect.
Our room in the hotel section of the resort was very neat and clean with its own private balcony, albeit small.
We spent a leisurely day exploring the resort the day after we arrived enjoying the beautiful setting in the moutains.
Our Tour was set up for 8:30 am the following morning. We arrived on time, checked in and had a continental breakfast while our Tour Guide explained the format of the whole Tour and presentation. The actual tour of the property took about 90 minutes as we drove with our guide in her vehicle. We enjoyed the tour and were amazed at all the activities that the resport provides for their members, guests and children. Everything was very clean and sanitory.
Once we arrived back at the main reception area the sales presentation was made. We did not feel pushed at all and felt that the people involved were just doing their job. They had a product to sell. The whole presentation including the tour took a little over 3 hours. Once we explained that we were not purchasing at this time, the sales manager thanked us and we went to another room to check out, receive a gift voucher for the restaurant (which was excellent) and receive our deposit that was returned to us in the form of a Visa Gift Card. We were made a final offer at this point but politely declined and the salesman thanked us and left us to check out. We liked the resort but did not purchase since we have other obligations at this time.
All in all it was a positive experience and we found the staff at the resort very friendly and helpful.
We will go back again.
- Official Description (provided by the hotel):
- A breathtaking property, Massanutten Resort features 6000 acres of mountain fun at its very best. Unique in both its size, variety of amenities, and outstanding condo and hotel accommodations, Massanutten has secured its spot as one of the premier all-seasons resort destinations on the East Coast. This is truly your one-stop shop for a great family vacation! ... more less
- Also Known As:
- Massanutten Hotel Mcgaheysville
- Massanutten Hotel Harrisonburg
- Massanutten Harrisonburg