We were up in Northern Virginia for a family get together and as a last minute idea, stopped at Massanutten on the way home to try out the water park and tubing.
We weren't sure our young one was ready for skiing so we planned to focus on activities other than skiing, though keeping it as an option. So we called and booked a resort stay that included 2 water park passes (we stayed in Building 4). We arrived Monday evening around 9:30 pm. At check in, the clerk provided us the two water park passes. Well, we go to use them Tuesday and find out that for our entire stay, the water park would be closed as usual Tuesdays/Wednesdays. Our trip ended Wednesday. Our daughter was very disappointed and so were we. It was already too late to put our child in slope sliders (ski school). As a consolation, however small, the clerk on Tuesday offered us the regular rate for the stay minus the special. We were not impressed and there was nothing the clerk could offer b/c the trip was already ruined. You see, the booking by phone error on Massanutten's part (there was no big banner on the water park page we checked saying CLOSED Tuesday and Wednesday http://www.massresort.com/v.php?pg=30) was just the tip of the iceberg for us.
The hotel room looked circa 1970s, complete with cardboard bed and walls. The first night we were very tired and did fall asleep despite the uncomfortable mattress. However, we were rudely awakened by our neighbors (they were older than us) just shy of midnight. They were having a party or reunion and we could not get a wink until we reached the front desk a second time (they sent security in to stop the merry making). It happened the second night too.
Overall, this trip was a bust. The only thing we did do was swim in the YMCA style pool and go on an hour long tube ride because we were too tired to use the second hour. To sum it up, Massanutten isn't a place worthy of stopping for a respite on the way home.
My advice, plan to stay for the day, then keep on driving if you want a good night's sleep.
- Official Description (provided by the hotel):
- A breathtaking property, Massanutten Resort features 6000 acres of mountain fun at its very best. Unique in both its size, variety of amenities, and outstanding condo and hotel accommodations, Massanutten has secured its spot as one of the premier all-seasons resort destinations on the East Coast. This is truly your one-stop shop for a great family vacation! ... more less
- Also Known As:
- Massanutten Hotel Mcgaheysville
- Massanutten Hotel Harrisonburg
- Massanutten Harrisonburg