We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (481)
Filter reviews
481 results
Traveler rating
238
131
50
37
25
Traveler type
Time of year
LanguageAll languages
More languages
238
131
50
37
25
Show reviews that mention
All reviews great room independent hotel liberty university indoor pool nice desk restaurant staff hot items lynchburg college fire pit free breakfast shower head staff was very friendly enjoyed my stay room was large bed was comfortable in town exercise room
Filter
Updating list...
179 - 184 of 481 reviews
Reviewed March 18, 2017 via mobile

Just stayed here for the week for a intensive at Liberty. Hotel, room, dining area was nice and clean. Food was good. No business center per say just a table by front desk with a computer and printer. They did help us out with a study room though for a group project we had to do. The dining staff was great and very accommodating. I was overall pleased with my stay there. Will be back this summer.

Date of stay: March 2017
Trip type: Traveled solo
3  Thank Ashli H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirkley H, General Manager at Kirkley Hotel, A Trademark Collection Hotel, responded to this reviewResponded March 23, 2017

We are so grateful to be a part of the online Graduate students lodging program! We couldn't ask for better guests and a better University to work with. It makes all the hard work worth while when we read your review. Thanks again for the great review and hope we get to have you as our guest again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 16, 2017

Our check-in experience was uneventful and the desk staff as well as luggage service was excellent. We had adjoining rooms with our son and our two small grandsons. The rooms were comfortably sized and clean. After a very busy day at a family reunion the beds were very comfortable. We were disappointed that neither room had what we've all come to expect - a small in-room refrigerator -- it was really missed with two 4 yr olds. I must say we were very disappointed in the restaurant. There was no room service, very limited menu in the restaurant, and if you did order for your room you had to go down and pick it up. They offer only two pizza types (margarita, and one with sausage)- - - - on a scale of 1 to 10 the best we could do was a "2". And the one problem that was just astonishingly missing were ice machines. There were no machines on any floor; the one that the front desk directed my son & husband to was on the lobby level, and that was empty; someone from the from desk went back to the kitchen to fill our ice bucket; they did have someone bring up a second bucket a while later. For the price & high reviews, the Kirkley did not measure up; unless there are significant changes / improvements we probably won't be staying there in the future.

Date of stay: March 2017
  • Trip type: Traveled with family
    • Value
    • Sleep Quality
    • Service
3  Thank MWCrugbymom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirkley H, General Manager at Kirkley Hotel, A Trademark Collection Hotel, responded to this reviewResponded March 28, 2017

We are disappointed about your experience with us. We strive and service to provide the best product we can. We always appreciate feedback, it helps us learn our craft and improve. I will have all our rooms checked as each room should have a small fridge and microwave in the room. We usually receive very good comments about our restaurant and its food (#1 local restaurant on Yelp). Possibly we had an off evening, we'll look into it and share your feedback with our chef and his staff. Due to numerous noise complaints, we removed all the ice machines from the floors and located one large dispenser in our lobby vending area. Our staff is always happy to bring items to the room including ice, etc. Again we are so sorry for your experience and will be reaching out to you to possibly convince you for a second chance to show you the experience we are known for.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 28, 2017

The Kirkley was clean with beautiful rooms and an elegant lobby area. Front desk staff was kind and attentive. The bed was comfortable and the hotel was quiet-- slept soundly. I am deducting 1 point due to the pool being closed and the parking lot having too many potholes. Would certainly stay at the Kirkley again and recommend it to others.

Date of stay: January 2017
  • Trip type: Traveled solo
    • Sleep Quality
    • Rooms
    • Service
2  Thank adventurer478
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirkley H, General Manager at Kirkley Hotel, A Trademark Collection Hotel, responded to this reviewResponded March 4, 2017

Thank you for truly appreciating our hotel and our staff. We work very hard to ensure our guests have the ultimate guest experience -- being taken of from the moment you walk in by our courteous front desk staff; enjoying the luxuriously comfortable rooms; dining at our award-winning restaurant; and having all of your needs and requests seamlessly taken care of. So sorry about the pool, we have completed our upgrades and it looks better than ever! We are to tackle the outdoor spaces as soon as the weather breaks and it should be as great outside as we are inside! We hope to see you again soon, drop me a line when you stay with us. I'd love to make amends for the pool being out of service.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 14, 2017

The room is very comfortable and so is the bed. The towels are super big. The pool isn't open because of repairs so that was disappointing. It is quiet, which I love. There were cookies and chocolates and strawberries waiting in the room. Yummy!

Date of stay: February 2017
  • Trip type: Traveled as a couple
    • Location
    • Cleanliness
    • Service
Thank Vicki D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirkley H, General Manager at Kirkley Hotel, A Trademark Collection Hotel, responded to this reviewResponded February 15, 2017

Vicki, I'm so sorry about the pool, it had been closed for renovations while you had stayed with us but I do know the outcome will be fabulous. We're glad you enjoyed the other aspects of your stay, especially the treats we made for you! Please let us know when your coming to visit us again, thanks!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 11, 2017

My company hosted a Conference in November at this hotel. The amenities and restaurant were great. The service from the front desk to the accounting Department to the Manager were horrible. We have hosted 8 conferences throughout the United States and we chose a bad one here. Buyer beware if you host a conference here.

Date of stay: November 2016
  • Trip type: Traveled on business
    • Location
    • Rooms
    • Service
5  Thank paigewebster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirkley H, General Manager at Kirkley Hotel, A Trademark Collection Hotel, responded to this reviewResponded February 15, 2017

We're glad you enjoyed the property and our award winning restaurant! We do pride ourselves on our service and usually receive great reviews from all our conference attendees and organizers. I know we spoke of the issues you faced and we will use the feedback to further improve our service standards. Thanks

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews