We stayed here June 29 - July 2 for a wedding. We had many other family members staying since this is the hotel where rooms for the wedding were booked. Many people experienced the same thing.
First, the good things.
Location - Lynchburg is a lovely city and this hotel is situated in a great location with easy access to many things downtown.
Facilities - building is nicely decorated, rooms are nice
And the bad....
Service, service, service. Some examples:
-given wrong directions to get to the hotel on our way in
-first set of room keys we got didn't work, second set didn't work, they said a maintenance person would fix it and the "fix" allowed anybody to enter our room - we were finally moved to another room
-no housekeeping for the first 2 days which left us without any towels, toilet paper or tissues. 45 minutes before we needed to be at the wedding for pictures, our 11 year old daughter was tracking down somebody to get us towels and finally found somebody in the stairwell who had a stack and she brought them back with her. This was after repeated calls to the front desk and housekeeping. Many of us in our group had this happen.
- Official Description (provided by the hotel):
- The Holiday Inn Lynchburg hotel, an anchor of the new Downtown Lynchburg resurgence, is nestled in the heart of five quaint historic districts, with views of the Blue Ridge Mountains and a panoramic view of the city. The hotel is within minutes of the area s largest employers, such as Genworth, Areva, and B&W/McDermott, five universities including Liberty University, Sweet Briar College,Lynchburg College and Randolph College, and Lynchburg Regional Airport. Restaurants, shopping and entertainment are within walking distance, including the reknowned Lynchburg Academy of Fine Arts, and Poplar Forest, Appomattox Courthouse, Natural Bridge and the D-Day Memorial are just a short drive away. Treat yourself to the area's only authentic Peruvian cuisine in our Machu Picchu restaurant. Additional amenities include a seasonal rooftop pool, universal fitness center, complimentary business center, 32 inch flat panel televisions, free wireless high speed Internet, free garage parking, and over 12,000 square feet of flexible conference space. Our general manager, in his 28th year at the property is dedicated to a service culture that will bring you back again and again and again. ... more less
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- Also Known As:
- Holiday Inn Select Lynchburg Hotel Lynchburg
- Lynchburg Holiday Inn