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“Wasn't the best check in” 4 of 5 bubbles
Review of Fairfield Inn & Suites Lynchburg Liberty University

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Fairfield Inn & Suites Lynchburg Liberty University
Ranked #8 of 23 Hotels in Lynchburg
Certificate of Excellence
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1,140 reviews from our community

Traveler rating
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    181
    70
    33
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (126)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Houston, Texas
1 review
5 of 5 bubbles Reviewed March 28, 2014

This is my 3rd time to stay at the Wingate in a two-year period. It's like 'old home week' seeing Brian, Julie, Teresa, Craig, Wendy, and Jonathan! They go above and beyond to make your stay comfortable!!!
I unknowingly left some schoolwork behind and Teresa tracked me down to return it to me safely. Julie is the quintessential definition of hospitality and sweetness. Jonathan will go to great lengths to help guests. On a 'snow day' where no one could safely leave nor could food be delivered Brain fed the guests - it was not only the best lunch I had during my stay but suffice it to say it the best PBJ ever!!!
The hotel itself is clean and runs efficiently. The views are magnificent!!

  • Stayed March 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Stacey S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian K, Director of Sales at Fairfield Inn & Suites Lynchburg Liberty University, responded to this review, April 6, 2014
Thank you for sharing your love for the Wingate Lynchburg with our future guests! It has been great to have you stay with us over the past 2 years – our only disappointment is that you will be graduating and will no longer be coming to Lynchburg for classes. Hopefully, we will get a chance to see you again and meet your family too! CONGRATULATIONS!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Katy
2 reviews
5 of 5 bubbles Reviewed March 28, 2014

This is the third time I've stayed at the Wingate and I can't say enough about the service staff. Brian has an excellent team and each person goes above and beyond to make sure their guests' needs are met/surpassed. A few days ago, a snow storm meant we weren't able to leave the hotel to get lunch and delivery services were stopped. My roommate jokingly mentioned feeding the guests to Jonathan and in a few minutes he called our room to say that Brian had PBJs in the breakfast rooom. They tasted like filet mingnon:) Thank you Teresa, Wendy, Jonathan, Julie, Brian and the rest of the team. You help put the WIN in Wingate!

  • Stayed March 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Susan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian K, Director of Sales at Fairfield Inn & Suites Lynchburg Liberty University, responded to this review, April 6, 2014
We have an outstanding leader in our General Manager, Donato Nosce, who empowers our staff to do everything they can to accommodate our guests. Whether it is complimentary massages during check-in on Monday and Thursday nights or special classical guitar performances by the Liberty University School of Music on Wednesday nights! Our hearts desire is to do everything we can to “Exceed The Expectations of our Guests!” We would also like to thank all of our guests for allowing us the opportunity to put WIN in WINGATE!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlottesville, Virginia, United States
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed March 24, 2014 via mobile

It's unfortunate this is one of the highest-rated hotels in Lynchburg, as it's not great. In a totally smoke-free building, my room smelled heavily of smoke the first two nights of my stay, and the stench remained for the entire week. Some staff members are quite friendly, while others are not, particularly over the phone. The green neon light on the outside of the building shown through the window the entire night, even with all window treatments closed. The jacuzzi was out of service and there is no scale in the gym or in rooms. Also, no restaurant/bar.

Stayed March 2014, traveled on business
Helpful?
Thank Anne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian K, Director of Sales at Fairfield Inn & Suites Lynchburg Liberty University, responded to this review, March 26, 2014
Our goal is to always EXCEED guest expectations… which is one of the reasons why our rating is higher than other hotels in Lynchburg. The Wingate by Wyndham is also 100% non-smoking and I am sorry that one of our guests disobeyed this policy. Anytime we get a complaint about the smell of smoke we investigate it immediately. If we find evidence that a guest was smoking there is a $250.00 charge so the room can be deep cleaned by our Housekeeping and Maintenance Staff.

On occasion, we do transfer calls to our reservations center and I am sorry that they were not as considerate as our staff. Because of your suggestion, we will be adding a scale to our Fitness Center! We hope that you will give us another opportunity to serve you!
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Additional Information about Fairfield Inn & Suites Lynchburg Liberty University

Property: Fairfield Inn & Suites Lynchburg Liberty University
Address: 3777 Candlers Mountain Rd, Lynchburg, VA 24502-2227 (Formerly Wingate by Wyndham Lynchburg/Liberty University)
Phone Number:
Location: United States > Virginia > Lynchburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Lynchburg
#8 Family Hotel in Lynchburg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Fairfield Inn & Suites Lynchburg Liberty University 3*
Number of rooms: 129
Official Description (provided by the hotel):
No other hotel in Lynchburg offers a better location! Travel with confidence by checking into Fairfield Inn & Suites by Marriott®, a hotel with outstanding service to make all of your travels easy and comfortable - at an exceptional value. We are always ready to welcome you with amenities like thoughtfully designed guest rooms and suites that allow you to work and relax, free Wi-Fi throughout the hotel to stay connected during your stay, and fitness facilities that include a pool and exercise room. You'll find it easy to settle into our vibrant lobby, with spaces to gather, relax and work. Jump-start your day with our free breakfast, now with more hot choices like scrambled eggs, sausage and oatmeal, plus favorites including fresh fruit and yogurt. You'll always find the courteous service you deserve, plus all the little things you expect from Fairfield Inn & Suites to help you get it done when you travel. Complimentary Shuttle Service to/from Lynchburg Regional Airport and Kemper Street Train Station. ... more   less 
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Also Known As:
Wingate By Wyndham - Lynchburg Hotel Lynchburg
Lynchburg Wyndham
Wingate Lynchburg

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