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Fairfield Inn & Suites Lynchburg Liberty University
Ranked #8 of 23 Hotels in Lynchburg
Certificate of Excellence
Faulkner, Maryland
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Nice Stay”
4 of 5 bubbles Reviewed January 22, 2014

Went to Lynchburg for the first time to meet up with some family from NC. Only stayed 1 night. It was a very pleasant experience. The room was roomy and clean. The kids loved being able to go swimming when it was 25 degrees outside. The breakfast had plenty of choices and was very good. If you can, try to get a room on the front side of the building, the view from the hotel is just breathtaking. The only issue we had was about 3AM there was a lot of hollering and door slamming on our floor in the hallway. Guess that happens sometime when your hotel is located on a college campus.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham

Helpful?
Thank roadrunnermoore33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian K, Director of Sales at Fairfield Inn & Suites Lynchburg Liberty University, responded to this review, January 26, 2014
We’re glad you enjoyed your first stay at the Wingate Lynchburg and that your kids had a great time! Our Heated Indoor Pool & Whirlpool are very popular this time of year along with the LU Snowflex Centre with year-round snow skiing which is located right behind us! We had a number of teams that stayed with us that were participating in a local soccer tournament and be sure to request that teams that stay with us in the future keep the noise level down in the hallways. We look forward to having you stay with us on your next road trip to Lynchburg!
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1,145 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (128)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Greensboro, North Carolina
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 bubbles Reviewed January 20, 2014

We met family there and they had rooms and we had a room. Our first room was nice until you went into the bathroom. The mildew on the tub wall was horrendous. Called and the maintenance man (very nice gentleman) offered to move us a few doors down. We moved and the mildew was still there, but not as bad. The bathroom door in our room was rotted. Not much money spent in upkeep. Apparently they are guaranteed occupancy b/c they are on the property of Liberty University. My family had the same problem with the mildew in their bathroom. Apparently, they do a poor job of caulking and then try to caulk over the mildew - which looks even worse. Jonathon at the front desk was rather high strung. Not very welcoming. The young lady at night was very friendly and welcoming. While I was there, heard several encounters of people not happy at the front desk, so I was definitely not the only one. At breakfast the next morning, it was a nightmare. Too many people, not enough chairs - people were sitting everywhere - even outside. Thought maybe I could come back 1/2 hour before breakfast ended and have better luck. At that point, they were out of things. I asked about sausage (one poor employee trying to handle all the breakfast crowd on a Sunday am with a packed hotel). The employee said she had the sausage in the oven. I waited 20 minutes, when it still did not appear, I asked again. She said this time all she had was bacon. Not sure what happened to the sausage that 20 mins ago was in the oven. She was overwhelmed! I was underwhelmed at the organization of the breakfast. It was probably good if you could get to it and eat it. We had quite a problem with smoke on the 4th floor. When we checked out (high strung Johnathan) did not ask about our stay. I informed him of the mildew (which he was already aware of) and also of the problem with the smoking on the 4th floor. He said they had gotten quite a few complaints about the smoking but hadn't been able to isolate the problem. I could have isolated it for them! It was evident which rooms had been smoked in. Didn't apologize. Didn't say he hoped we came back. I was very disappointed, as I feel someone from the Wyndham Corporation needs to come and look at the bathrooms. I would hope they would not be pleased with the conditions of the bathrooms! Very discouraging - and this is one of the higher priced hotels in Lynchburg!

Room Tip: If you don't mind mildew on the bathroom walls, enjoy your stay!
See more room tips
  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SuzanB2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian K, Director of Sales at Fairfield Inn & Suites Lynchburg Liberty University, responded to this review, January 26, 2014
On behalf of our staff of the Wingate Lynchburg, I would like to apologize for your recent stay with us.

Our goal is to always “Exceed the Expectations” of our guests and we failed during your stay. It is important to our staff that we learn from their mistakes. Every member of our staff reviewed your email and discussed ways that we could make improvements.

Our Maintenance Team pulled each of these rooms on the “off market” so the caulking redone and that they should “inspect what they expect”. We have reviewed our policy of handling customer complaints at the Front Desk and have encouraged our staff to “Treat others the way you want to be treated.” Our management team discussed the need to be more proactive and do a better job at anticipating needs on busy weekends such as adding extra help during breakfast.

We appreciate you letting us know about these problems and giving us an opportunity to fix them so that we can do a better job at “Exceed the Expectations” of future guests!
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Winston Salem
1 review
4 of 5 bubbles Reviewed January 13, 2014

This is a very nice,quiet and clean hotel. The rooms are spacious and wi-fi accessible which is great for business and school functions. The amenities of the hotel makes your stay away from home a pleasant one. The hotel staff are very friendly and supportive. I would recommend this hotel to all students visiting Lynchburg to complete their Intensives at Liberty University.

  • Stayed January 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham

Helpful?
Thank Latonia P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian K, Director of Sales at Fairfield Inn & Suites Lynchburg Liberty University, responded to this review, January 26, 2014
We are glad that we could make your stay at the Wingate Lynchburg pleasant and that you would recommend us to students that are visiting Lynchburg to take intensive classes. We are really glad that the Wingate Lynchburg could be your “Home Away From Home” and that you found our staff to be friendly and supportive. Thank you for giving us the opportunity to serve you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Lynchburg Liberty University

Property: Fairfield Inn & Suites Lynchburg Liberty University
Address: 3777 Candlers Mountain Rd, Lynchburg, VA 24502-2227 (Formerly Wingate by Wyndham Lynchburg/Liberty University)
Phone Number:
Location: United States > Virginia > Lynchburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Lynchburg
#8 Family Hotel in Lynchburg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Fairfield Inn & Suites Lynchburg Liberty University 3*
Number of rooms: 129
Official Description (provided by the hotel):
No other hotel in Lynchburg offers a better location! Travel with confidence by checking into Fairfield Inn & Suites by Marriott®, a hotel with outstanding service to make all of your travels easy and comfortable - at an exceptional value. We are always ready to welcome you with amenities like thoughtfully designed guest rooms and suites that allow you to work and relax, free Wi-Fi throughout the hotel to stay connected during your stay, and fitness facilities that include a pool and exercise room. You'll find it easy to settle into our vibrant lobby, with spaces to gather, relax and work. Jump-start your day with our free breakfast, now with more hot choices like scrambled eggs, sausage and oatmeal, plus favorites including fresh fruit and yogurt. You'll always find the courteous service you deserve, plus all the little things you expect from Fairfield Inn & Suites to help you get it done when you travel. Complimentary Shuttle Service to/from Lynchburg Regional Airport and Kemper Street Train Station. ... more   less 
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Also Known As:
Wingate By Wyndham - Lynchburg Hotel Lynchburg
Lynchburg Wyndham
Wingate Lynchburg

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