The hotel has definite housekeeping issues!! The bathroom wasn't very clean when we arrived. I just assumed that would be remedied the next day...boy was I wrong!! The housekeeping staff never cleaned our room at all the next day!! Even after stalking the outside of room. We left the room around 9:30 when we returned at noon for a quick change, the bed had not been made and it was evident that housekeeping had not come into the room. I called the front desk. When arrived back around 9pm...the room had still not been cleaned and I was told by the front desk that "housekeeping had already left" when I called at noon. It was evident that she didn't care!! There were no apologies. The next morning, housekeeping was knocking on the door at 8:30 a.m totally disregarding the DO NOT DISTURB sign!! The front desk is rude and doesn't seem to care about their customers. We WILL NOT stay in this hotel again!! I should have checked trip advisor...seems we weren't the only customers with a bad experience!!
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Booking.com, Carlson, Expedia, Travelocity, Hotwire, Priceline and Odigeo so you can book your Country Inn & Suites By Carlson, Lexington reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Country Inn & Suites By Carlson, Lexington Hotel Lexington
- Country Inn And Suites By Carlson, Lexington
- Country Inn Lexington
- Lexington Country Inn