My wife and I have been to many hotels in many countries and this hotel defines the word "crap." First and foremost, when I called this hotel to make a reservation they tried to charge me $20.00 MORE than the normal rate because I asked for the military/government rate, which is treasonous in my books. So through an unfortunate chain of events we ended up staying at this freedom hating communist establishment which led to unveil their true specialty, having the worst staff and customer service ever. Zero compassion for their job nor the desire to help/work with their customers in anyway. The cherries on top were beds hard as rock and the whole place smelt like an ashtray. I know people think the smoking rooms and pets are a perk, but the only reason why they allow it is because there is little you could do to the rooms that could make it worse. Lastly, not the hotel's fault, but there is zero cell phone service so you can't write horrible reviews about the place while sitting uncomfortably in their smelly rock hard beds. Find a nice sharp rock and use it as a pillow in the middle of the parking lot, you'll wake up happier in the end.
- Official Description (provided by the hotel):
- The Quality Inn & Suites hotel in Lexington lets you relax and focus on the people and experiences you came for. We’re merely minutes away from the Virginia Military Institute. You’ll find plenty of other local sites, activities and attractions to explore near our pet-friendly hotel in Lexington, including: Southern Virginia University, Virginia Horse Center, Natural Bridge of Virginia, Stonewall Jackson House, and Lee Chapel & Museum. You can also easily get to a number of local parks, entertainment venues, shopping centers and restaurants. Our Value Qs deliver professional, responsive and friendly service, as well as amenities that give you more for your hard-earned money like an indoor heated pool and a business center, plus: free hot, fresh and healthy breakfast, free WiFi, exercise room, free coffee, copy, print and fax machines. Each guest room offers a refreshing shower, hair dryer, microwave, refrigerator and coffee maker, along with an iron and ironing board. Your Q Bed features a comfortable, premium mattress and linens, a generous supply of fluffy pillows and a soft, plush blanket—because we know how much you value a good night’s sleep. Get your money’s worth at the Quality Inn & Suites. Lexington hotels like ours offer the best hotel rates and the best amenities, so you can focus on the people and travel memories that really matter. Book today! ... more less
- Reservation Options:
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- Also Known As:
- Quality Inn And Suites
- Quality Hotel Lexington
- Americas Best Value Inn Lexington