My wife and I have been to many hotels in many countries and this hotel defines the word "crap." First and foremost, when I called this hotel to make a reservation they tried to charge me $20.00 MORE than the normal rate because I asked for the military/government rate, which is treasonous in my books. So through an unfortunate chain of events we ended up staying at this freedom hating communist establishment which led to unveil their true specialty, having the worst staff and customer service ever. Zero compassion for their job nor the desire to help/work with their customers in anyway. The cherries on top were beds hard as rock and the whole place smelt like an ashtray. I know people think the smoking rooms and pets are a perk, but the only reason why they allow it is because there is little you could do to the rooms that could make it worse. Lastly, not the hotel's fault, but there is zero cell phone service so you can't write horrible reviews about the place while sitting uncomfortably in their smelly rock hard beds. Find a nice sharp rock and use it as a pillow in the middle of the parking lot, you'll wake up happier in the end.
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- Also Known As:
- Quality Inn And Suites
- Quality Hotel Lexington
- Americas Best Value Inn Lexington