Though this is part of a major chain, the friendly, helpful and efficient attitude of the staff lift it into a category of its own. It is a good example of how motivated and professional staff can add value and character to what might otherwise be a run-of-the-mill, though high-quality, chain hotel. The rooms are well furnished, clean and comfortable, and the breakfast provision is excellent. The small library at the restaurant is a nice touch. We arrived without a prior booking and needed two nights, but there was a room available for one night only. The manager explained the situation but indicated that he would do his best for us to get the second night should any other bookings get cancelled - as indeed happened. We were kept fully approasied of the situationa and were made to feel that our problem was one that had been taken over by the hotel, and that a solution would be founnd. The manager's openess, and his wilingness to help in any way won us over and made this hotel somewhere we would be very glad to stay again. Tourists should be advised that one of the big plusses of this hotel is its proximity to a quite enormous shopping mall composed of factory ourtlets. This is directly across the freeway (though necessitatng some convoluted driving to reach it) and is well worth a visit.
- Free Wifi
- Free Parking