Basic Hampton amenities, we almost always use Hamptons when we travel, this was nice as expected. We were in town for two nights for a wedding. A block of rooms was reserved, but I know that the wedding planners had some issues. A very nice breakfast buffet was arranged for wedding guests for the morning after, hosted by the bride's parents, and that was all lovely. Our issue was with the shuttle. We had been told that there was a free shuttle to the airport, and all we had to do was request it. I even called twice before we arrived to verify that, and how that was all to work. We flew into Dulles on a Thursday afternoon, and all went according to plan, although it did take a while for the shuttle to arrive after we called. We had an early flight out on Saturday morning and I was trying to arrange the shuttle at the desk, when we were informed that the shuttle did not run until 10 am on weekends. First mention of that! That was too late for us, so we ended up with an unexpected $40 cab ride to the airport. I was disappointed that in several communications, we were never informed of that. If there are specific hours, and people are talking to you about the shuttle, the hours should be disclosed up front. I considered that to be terrible customer service.
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- Also Known As:
- Hampton Inn And Suites Leesburg Hotel Leesburg
- Hampton Inn Leesburg
- Leesburg Hampton Inn