We were left standing in the tasting room for a good 10 minutes with no interest from the staff. Mind you, there is nothing else in this tasting room. We couldn't have been shopping or looking at the displays because there weren't any. Even after we found a space at the tasting bar we were ignored by multiple staffers, all of whom were chatting happily away with other customers. One staffer finally started pouring for us but we never got an introduction, an explanation of what we would get for our tasting fee or any kind of meaningful interaction at all. Things only got worse when we mentioned that nobody had stepped up. Evidently, we were dubbed problem children and written off. Too bad, as we spent a lot of money at other wineries that day. Not that we would have been inclined to spend much at Willowcroft. Only the Riesling Muscat-Ottonel held any interest. We would have purchased a few bottles but decided that Willowcroft didn't deserve any more of our money. Heck, we could have walked out without paying for the tasting. We didn't, but they wouldn't have noticed. Very bad experience. Skip it.
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