We were charged $1,010 dollars for a two night stay! My fiance made a reservation to this place about a month back to reserve the room at least for the first night just like you usually would knowing that it was going to be a busy weekend...labor day for us. We were up there a friends wedding and there was one other place to stay in Kilmarnock that was all booked up be we we're thing ahh...it a holiday inn exp, can't be that bad right? I'll let you decide...so we decided that we were going to split the room: i pay the first night, she pays the second, or viceversa. So they wanted both of our cards and after asking him the third time, this isn't going to be a pending charge to where i am not going to be able to have access to my money is it...he responded "no, we don't charge anything until you check out." I understand pending charges and it's not charged, but if it is pending in your checking/credit card, you cannot gain access to that money. So I give him my card and she gave him her card. So we started thinking I bet you he charged the $355, which was supposed to be $310 to begin with, pending charge anyway on either yours or my card and didn't really think twice about it because he would take the $155 out of the $355 and i would have to wait a day or two for the pending charge to go away. This idiot not only charge the $355 pending charge on my card, but also my fiance's card and then on top of that charge the $155 on both our cards! So we pull over at this gas station off 95 on the NC/SC boarder to find out both of our cards were declining to get gas...We were both both baffled but checked our banking statements in which mine was way bellow zero and her's was as well. We had no cash and stuck at some random gas station of 95 basically screwed. So after waiting for about 45 minutes going back and forth with the guy at the hotel he basically told me he knew what it was like and apologized..."really buddy, you know what it's like to be stranded at some random gas station 250 miles away from home with no money because your holiday in charged us $1,010 instead of $152 each...doubt it" i ended up selling the only possession i own that means anything (Taylor acoustic guitar) for $150.00 to some random trucker in order to get us home...one of the saddest days of my life. I'm writing this right now while it is still fresh on my mind. I BEG you to not even pull into their parking lot because they may charge you a $400 u-turn fee! the breakfast lady is one of the rudest people to walk the planet as well as most of the staff except for one guy that worked two 11-7 graveyard shifts when he was supposed to be in miami. you would be more comfortable sleeping in your car n the side of the road then staying in that MILDEW INFESTED SMOKE PIT THEY CALL ROOMS!
- Official Description (provided by the hotel):
- The Best Western® Kilmarnock Inn is located in the heart Kilmarnock, VA. This quaint community is located on Virginia's Northern Neck surrounded by the natural beauty of the Rappahannock River. Local favorites include golf, shopping, fresh seafood and of course the Best Western. The hotel offers 67 modern guest rooms with 40-inch flat screen TV's, a complimentary full hot breakfast each morning and free Wi-Fi. Guests will enjoy the convenience of an onsite fitness center, laundry facility and relaxing in the Great Room adjacent to our lobby. ... more less
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- Also Known As:
- Holiday Inn Express Kilmarnock Hotel Kilmarnock
- Holiday Inn Kilmarnock
- Kilmarnock Holiday Inn