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“Our stay at Keswick Hall for Memorial Day 2014” 5 of 5 bubbles
Review of Keswick Hall

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Keswick Hall
Ranked #1 of 1 Hotels in Keswick
Certificate of Excellence
McLean, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Our stay at Keswick Hall for Memorial Day 2014”
5 of 5 bubbles Reviewed May 26, 2014

We had reached the hotel late evening with our daughter and all activities had already finished. But the Keswick staff did not allow my daughter to be disappointed. They made a special effort to arrange archery activity for my daughter. Saved our vacation :). A special thanks goes to Lisa Decker (from guest services) who made this possible. Also, there activity staff was very helpful (especially Kyle, Brandon and Caroline).

Overall, the experience was excellent.

For cusine, we would heartily recommend the fettuccine at their Palmer's restaurant. Blew our palates away. The breakfast was excellent as well.

Service was excellent as we expect from a hotel of such stature. I would definitely recommend this place.

Room Tip: Ask for a room that has been recently renovated
See more room tips
  • Stayed May 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank travelfreaks123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JenniferCrispPRMgr, Public Relations Manager at Keswick Hall, responded to this review, May 27, 2014
Thank you for your review. We are delighted to hear that your daughter enjoyed her archery activity and for your kind recognition of the staff members that participated in her adventure. Thank you also for the mention of The Palmer Room's house made fettuccini. The roasted garlic and parmesan cream sauce with the oven roasted tomatoes, grilled broccoli and peanuts make it a favorite of all of our guests and members.
We hope that you will visit again next Memorial Day weekend or sooner!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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423 reviews from our community

Traveler rating
    285
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    36
    13
    7
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (95)
Date | Rating
  • English first
  • Japanese first
  • Portuguese first
  • Any
English first
Fairfax, VA
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed May 8, 2014

I have never felt more like a VIP than at Keswick! My husband and I booked through American Express' Fine Hotels & Resorts program, which was an incredibly easy process, and the staff at Keswick were so helpful even before we arrived with information and recommendations on meals and booking spa appointments. We booked a balcony room, hoping for nice weather, and were pleasantly surprised to be upgraded to a gorgeous junior suite. (Other perks through AMEX were a $100 resort credit and breakfast, we paid a few dollars more for room service breakfast but totally worth it to enjoy our suite a few more moments!) We were celebrating both a birthday and anniversary, having found out about the property when it was an Orient Express property on our honeymoon at another Orient Express property. We were treated to a lovely bottle of champagne which we enjoyed on the spacious terrace of our suite, overlooking both the Blue Ridge Mountains and the resort's vineyard. Perfection! Lisa Duke and her team were so accommodating and could not have been more welcoming. Everyone called me by name which was so sweet every time I walked through the lobby. We were also treated to a fabulous tour by Victoria Castelli the resort historian and author of a book about the history of Keswick Hall. We had lunch at the Palmer Room deck which was so nice, we loved the Bloody Mary/Mimosa bar, such a cute touch. We had dinner at Fossett's and again, amazing service, atmosphere, and food. The following day I had a fabulous massage at the spa. The spa decor is definitely from the Laura Ashley days but it was cute and while it isn't a destination spa with lots of amenities, you can use the Club amenities, sauna, etc if you wish. Lunch at Villa Crawford was really lovely too, the service was not as great as our other meals but the buffet was one of the best I have had. I am already dying to go back to this property! We also enjoyed the Horizon pool which was a little chilly for me but still so fun. I liked that they restrict kids to the club pool which is nice for a parent/adult getaway. We only left the property to visit Keswick Vineyards up the road which is a nice little spot for wine tasting if you don't want to drive too far from the resort. I think Sir Ashley would be quite proud that his legacy is living on through the new owners and staff in making guests feel like they are staying at someone's country estate!

  • Stayed April 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank MSKS26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JenniferCrispPRMgr, Public Relations Manager at Keswick Hall, responded to this review, May 12, 2014
Thank you for your review and for choosing Keswick Hall for your birthday and anniversary celebrations! We appreciate that you have mentioned so many of our wonderful staff members by name in recognition of the exceptional service that they provided. We do hope that you will return again soon to Keswick Hall!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Level Contributor
149 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
3 of 5 bubbles Reviewed May 2, 2014

This is a beautiful property but the Golf Course is currently closed for renovation. We can't argue with the room, though it was smaller than we had hoped. And the food was wonderful...the kitchen is the hotels strongest point.

The deficiency is the training of the staff. For example:
-the bellman was supposed to bring us a rollaway for our granddaughter, he forgot
-when we reminded the desk, the rollaway was installed while we were at dinner in a position where it blocked access to the bathroom
-the wine steward had no inventory for the wine conditioner and had to look at every bottle to find the one we ordered
-waiters left used dishes on the table throughout meals
-waiters spilled food and drinks

The new owners need to help these sincere, but untrained, folks improve

Room Tip: For two people there is enough space in a Deluxe category room. If you need a rollaway, buy up.
See more room tips
  • Stayed April 2014, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank PAworldtrvlr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MHansen701, General Manager at Keswick Hall, responded to this review, May 13, 2014
I sincerely apologize for the various service issues you experienced and would look forward to speaking with you further. Please feel free to reach out to me personally at the resort so that we may discuss the matter at your convenience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Region, New Zealand
Level Contributor
32 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed April 30, 2014 via mobile

Loved the Keswick. Big fireplaces, silver service, nothing too much trouble.
Food fabulous and location great. Highly recommend. Much more personal than staying at a hotel. Felt like a member of the family.

  • Stayed March 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank vinkac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JenniferCrispPRMgr, Public Relations Manager at Keswick Hall, responded to this review, May 5, 2014
Thank you for your review!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington, DC, USA
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed April 23, 2014

What an absolutely delightful and luxurious weekend at Keswick Hall. My significant other and I were looking for a long weekend away from the hustle and bustle of DC, just a few hours away, and found this hotel through the Fine Hotels program of our American Express card (with an amazing deal, AND free breakfast and a resort credit). We were given a free upgrade to a junior suite that was simply perfect.

The grounds are lovely, the infinity pool delightful (even in the winter!), the food and drinks delicious, and the staff impeccable. Just minutes away from the UVa campus (which we explored for a full day), downtown Charlottesville, and a number of beautiful vineyards and Blue Mountain Brewery closeby. We also loved a Sunday evening session with the sommelier at Keswick featuring many local Va wines.

In brief, this was one of my most favorite weekend trips ever, and I highly highly recommend Keswick.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank HSchu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JenniferCrispPRMgr, Public Relations Manager at Keswick Hall, responded to this review, April 28, 2014
Thank you for your review! We are so pleased to hear that you found us through the Amex Fine Hotels and Resorts program and that you now consider Keswick Hall one of your favorite getaways. We will hope to welcome you back to the resort again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warrenton, Virginia
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed March 23, 2014

Several years ago we fell in love with Keswick Hall and selected it as our wedding destination and reception. Keswick continues to be our home away from home for birthdays, anniversaries, and get-away weekends. Keswick's customer service is impeccable, The staff accommodates any request we make, and it's lovely to see the same personnel at Keswick each time we return. Each menu for dining offers wonderful selections, and the food quality is amazing. Walking around the grounds and through the Hall is relaxing and enjoyable. The resort truly has old world charm with world class service.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank 1FineTrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JenniferCrispPRMgr, Public Relations Manager at Keswick Hall, responded to this review, March 24, 2014
We so appreciate your continued loyalty to Keswick Hall! We are truly honored to have been a part of your wedding celebration and to continue to be a part of your travel traditions. We look forward to your next visit and thank you for your review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia Beach, Virginia
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed March 16, 2014 via mobile

Just returned from a wonderful weekend at Keswick Hall. The room, food and service was top notch. Loved the smell of the fires burning in the fireplace and I even got the chance to say "Hello" to another guest's English Bulldog (I have two at home)! Everyone was so warm and welcoming. I highly recommend the biscuits with sausage gravy for breakfast. Cannot wait to return!

Stayed March 2014, traveled as a couple
Helpful?
2 Thank scfogarty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JenniferCrispPRMgr, Public Relations Manager at Keswick Hall, responded to this review, March 17, 2014
Thank you for your review. We are so pleased that you found everything about your stay to your liking and do hope that you will make plans to return again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Keswick Hall

Property: Keswick Hall
Address: 701 Club Dr, Keswick, VA 22947-2615
Phone Number:
Location: United States > Virginia > Keswick
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Keswick
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Keswick Hall 4*
Number of rooms: 48
Official Description (provided by the hotel):
Discover Keswick Hall, a grand Italianate villa surrounded by a breathtaking 600 acre estate. Nestled in the rolling hills of Virginia's hunt country, bordering Charlottesville and the magnificent Blue Ridge Mountains, is a location best described by Mr Thomas Jefferson as "The Eden of the United States." With 48 unique and elegantly appointed guest rooms, relaxing spacious lounging areas with wood burning fireplaces, expansive terraces sharing unparalleled views, an abundance of sporting activities available, award-winning cuisine; makes this luxurious and inviting mansion truly the ultimate home away from home! ... more   less 
Reservation Options:
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Also Known As:
Keswick Hall Hotel Keswick
Hall At Monticello Charlottesville Keswick

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