A return visit to a property that has changed hands over the last 5-10 years, several times. Last trip was 2008, we had really good memories. The setting is gorgeous, the manor house really is beautiful, especially the older section, with period appointments & lovely tiled floors.
We arrived without a reservation. Front desk was unable to offer a package that they have been promoting, we had received an email, a postcard & it was on the website. But even tho the dates were right, we could not have that rate or the amenities that came with it. We took a room with a balcony for $650 a night.
The view of the countryside & golf course is spectacular. The room, which we were paying a premium for, was nice but it is showing its wear & tear. It is not of the caliber of $650, and I know what I am talking about, as I frequently pay this rate at other hotels. The beige carpet was dirty with traffic pattern dirt. Junky plastic chaise on balcony. The elaborate fabric drape, over the headboard, was thick with dust & hair. Tiles were cracked in the bathroom. But the most disturbing thing was the following morning, as I was dressing, I stepped on a piece of glass that was embedded in said dirty carpet & cut my bare foot. The wound was deep & bled freely.
I presented the chunk of glass to front desk on our way to breakfast. At this point they could not do enough for us & the staff really was nice. But with a cut foot, they should be, this should not have happened at all. They took $100 off, our overpriced room & offered to buy us breakfast.
Since we were on our way to Charleston, S,C for a walking tour of this historic town, this greatly impacted my ability to walk & enjoy the rest of our vacation. Handing me an envelope with band-aids & antibiotic cream at check out, was a nice thought but.....
- Official Description (provided by the hotel):
- History and spectacular landscapes come together at Charlottesville, where Thomas Jefferson country meets Virginia's Blue Ridge Mountains. Celebrated landmarks, including Jefferson's Monticello and the University of Virginia, are clustered here among swathes of the East Coast's most beautiful scenery, home to renowned horse races, hunts and vineyards. This is the setting for Keswick Hall & Golf Club, an impressive resort with 48 newly refreshed guest rooms, a luxurious spa and the award winning Pete Dye golf course, Full Cry. Enjoy tennis, archery, award-winning dining, croquet, children's activities and more. ... more less
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- Also Known As:
- Keswick Hall Hotel Keswick
- Hall At Monticello Charlottesville Keswick