Spent 3 nights over Labor Day weekend in the Swiggle cottage. The accommodations were clean and comfortable. The property was wonderful with lots of opportunities to explore. Nicely located for trips to Warm and Hot Springs, and the WV. Staff were very responsive to our requests and very helpful. We really appreciate the attention to the history of the property and the care given to the natural environment. There was one glitch in that a picnic lunch we had pre-ordered was not well communicated to the deli vendor, so the appropriate lunch was not ready. We ordered another lunch separately and the natural retreats staff took care of the bill for the pre-ordered lunch without question. More is said of the quality of customer service by how errors are dealt with than with the absence of errors.
We are already making plans to return and try one of the other accommodations on the property.
- Official Description (provided by the hotel):
- Take a break in a remarkably beautiful wilderness location with the new residences at Virginia Hot Springs, set amongst the 11,500 acre Homestead Preserve. This stunning and iconic region is richly historic and provides the perfect setting for our luxurious and comfortable cabins and cottages. You’ll find a wealth of activities within your reach, including many hiking trails, horseriding paths, a skiing, snowboarding and tubing area, fly fishing rivers, golf courses and plenty of local entertainment to help make your holiday unique. The retreat is surrounded by the Allegheny Mountains at the southwest edge of the Old Dominion. The Nature Conservancy’s Warm Springs Mountain Preserve and the George Washington National Forest also border the area, providing stunning views and landscapes to explore in every direction. ... more less