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“Awesome place to stay!”
Review of The Homestead

The Homestead
Ranked #1 of 11 things to do in Hot Springs
Certificate of Excellence
Reviewed September 7, 2013

My husband were here in September and everything was great. The staff was nice and attentive. The room was great with a nice outdoor porch which we irised for several hours. The breakfast buffet was to die for. The cascade gorge hike was the best thing we had ever done. Our guide was Brian and he made the tour the best we have ever taken. It was really about 2.5 miles long and definitely for moderate to advanced hikers, but there were lots of stops. So educational and fun and a perfect weather day for it. Sam sneads tavern was just OK. We didn't eat in the dining room for dinner as you had to wear a jacket (men) and dress up. They would have to pay us to dress up to eat there. We just loved this place and plan to go here yearly.

Thank Mldotr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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164 - 168 of 204 reviews

Reviewed September 6, 2013

Since being bought by Omni, very much needed renovations have been done. Very obvious improvements since last visit there, i.e. painting, water slide, lazy river

Thank Tina C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 28, 2013

We enjoyed our short trip so much last year that we came back for a return trip again this August.
Enjoyed the Cascades course tremendously. A beautiful, well maintained course that isn't run like a golf factory! The hotel is also nice. Rooms are nice and decent value for money. Second time visiting the Jefferson Pools and loved the indoor mineral pools. Worth another visit.
Now for the downsides:
The restaurants are expensive and the food is average. Most guests who are returnees recommend outside restauruants. We tried the new Canyon Ranch Cafe and found most of the food to be tasteless! Shrimp was fine, as were Korean tacos..but the salads (the 2 chicken salads) were absolutely tasteless. What a disappointment. Breakfast in the Main dining room was excellent, but $27 for breakfast?Ladies pro shop has alot of last years mechandise at this years prices. Needs some work. Also thought I would see more fitness classes at the Canyon Ranch Facility. Looks nice, but didn't have time to try it out.
Lastly, everyone expects a tip. Would prefer a resort fee that includes all tips. Its a pain to dig in your pockets. Also, include parking in the fee.

Thank 65AroundTheWorld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 19, 2013

well they say it's been around from 1766, but really the most recent prior iteration burned in 1901, so really the resort is about 110 years old. it does show its age here and there, and some of the staff need some training and organization. omni just took over and may improve things.

there is a new canyon ranch spa. the treatment was excellent. the spa has an outdoor pool, an outdoor mineral pool, an indoor pool, and gender-separate "aquavanna" suites that contain basically steamrooms, saunas, and gimmicky showers and cold rooms. the spa is ok- it's relaxing but not worth more than a half day. if you've been to the grove park spa, don't expect quite that out of this.

the new family pool and lazy river looked great. the golf courses are self explanatory and in good condition. there are lots of activities for the family. we took a private guided horse ride and it was good but expensive.

basically, the property needs some upkeep, and the staff while overall friendly does need to tighten up their routine, but we'd go back and bring the kids. this is in a beautiful virginia mountain setting and worth re-visiting several times.

1  Thank 49212Rudiger_r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 11, 2013

We had a wondeful stay 8/8-8/11/13 while attending a Golf Chanel Am Tour regional tournament.
The Omni International folks took over a few months ago and have been making improvements since. There was a lot going on from family vaca's, weddings, lots of gofers and adventurers. My wife enjoyed the falconry and skeet shooting while I enjoyed the golf courses emensly. Be sure to book these early as they fill up. Most of the service we received was excellent. Ate in the Main dining room one night and enjoyed the food, service and music. Gilbert was a good waiter. The Casino (pro shop) restaurant was very good and a nice outdoor experience as they started the Bon fire for smoores later.
As for the incredible golf courses, you will have to read my reviews on those. Very different and an exceptional play. Worth the trip just for the golf.
This resort is not for the value shopper. Most things cost more than you think they should. You can't get a dollar Coke at Disney either. If you consider the beauty, history and opportunities for adventure it is a great getaway. Some areas did show their age but that is part of the experience.
Our room was nice and very comfortable and modern. Room service was excellent. This was what you would expect for an upscale resort. I would have given it 4.5 stars except for a couple of staff people that should be in a different field other than hospitality. The front desk check in clerk had no voice. HELLO! Bad first impression. The large bag drop boy was melancholy and unhelpful. There are only 5,000 people in Bath County. They had to reach out to surrounding areas to get employees.
We did eat outside the resort a couple of times and had good reasonable food. Many people (especially families) brought coolers of drinks and snacks. A family of 5 could spend $200 a meal in the resort.
We both agreed on the beautiful drive home that we would like to return. I hope the AM Tour returns.

Thank Stevorino54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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