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“Best family vacation”

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The Omni Homestead Resort
Ranked #1 of 2 Hotels in Hot Springs
Certificate of Excellence
GreenLeadersBronze level
Darnestown, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Best family vacation”
4 of 5 bubbles Reviewed September 18, 2013

Beautiful resort! Great activities! Mountains surrounding you! Great place for families with kids ages 5 and up! The food though is not great and is very expensive! We went there after labor day and it was perfect weather! The rooms was clean, the staff was very friendly, although when we ate at the Jefferson's grill restaurant the server had no clue what he was doing , he didn't know what the food is! He had to go ask other servers for every question we had and he brought our food one plate at a time so if we had waited for all of us to be served we would have eaten cold food!

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank Carmen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomesteadResort, General Manager at The Omni Homestead Resort, responded to this review, September 27, 2013
It is good to know you enjoyed your family’s visit to our historic resort. We do apologize, however, for the less than stellar service you experienced at Jefferson’s. This obviously is a training issue and a learning curve for us as the restaurant had just opened. I am confident that on a future visit you will experience a vast improvement. Thank you for bringing this issue to our attention so it may be addressed. We look forward to welcoming you back for another family vacation.
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4,705 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (636)
Date | Rating
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English first
London, United Kingdom
Level Contributor
158 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 bubbles Reviewed September 18, 2013

Had a very enjoyable stay for a long weekend, good walks and golf, everyone very friendly but hotel is a little tired. Omni have just taken over so they may invest in it. The room we were allocated was nosy and we had to move,

Room Tip: Avoid the rooms above the bar as outside AC is very noisy (1260s I think)
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank john m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh, North Carolina
2 reviews
5 of 5 bubbles Reviewed September 17, 2013

Just spent the last couple of days with extended family. 19 in total and it was awesome! The hotel is over a 100 years in age and has some maintenance to be done but saw alot or repairs going on and cleaning. The new water park was fantastic and the new Jefferson room was great. The kids loved the new arcade and so did the adults. The spa looked phenomenal and the food was out of this world. The service was impeccable and Woody Pettus is iconic as the homestead tower. Woody was unbelievable with our group and a true treasure

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bennett D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomesteadResort, General Manager at The Omni Homestead Resort, responded to this review, September 27, 2013
We are thrilled you chose The Homestead to spend time with your family of 19! As you found out, The Homestead has something to offer for all ages. The arcade you mentioned is our new “DownTime” Family Game Area with mini bowling, pool tables, air hockey, Wii, Xbox and arcade games. Woody Pettus is indeed a Homestead legend and celebrated 50 years at The Homestead not long ago! Thanks for sharing your comments and we look forward to welcoming you back again and again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Augusta, GA
Level Contributor
1,250 reviews
209 hotel reviews
common_n_hotel_reviews_1bd8 480 helpful votes
5 of 5 bubbles Reviewed September 16, 2013

My husband had been to the Homestead before and told me to be prepared to do nothing. It was just a relaxing place to visit and unwind. True. It was, but if you play golf, tennis, like to walk, fly fish, work out, eat, hit the hot springs, etc, this is a great place. First of all, the drive up was beautiful. We have stayed in most of the old resorts throughout the U.S. and never tire of the drive up appeal. I can only imagine what would make it better is either leaf season or Christmas. We got there late, like 6:30, and so we didn't get a room with a stellar view; however, the room was wonderful. The view was all that was missing. We felt a little like second class citizens when we were banished to a lower floor but it turned out alright, especially the last morning when we trooped off to the hot springs for a soak. It was off the east wing where our room was, and we didn't have to ride an elevator. We took the history tour the morning after we arrived, and it was extremely interesting, but we are history buffs. The whole hotel is tastefully decorated, not quite as whacko as the Greenbrier, and the piano player in the lobby was a nice, sophisticated touch. The service was excellent, the food was great, and the activities were plentiful. Would go back in a heartbeat. The only negative about cleanliness was that the two and a half days that we were there, there was a dirty wineglass and a French fry in the little hallway leading out of our wing. With 1,000 employees, you would think someone would have gotten those things.

Room Tip: You want a room above floor 11 which is lobby level. We were on 10 and had reservations booked a ye...
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kay M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomesteadResort, General Manager at The Omni Homestead Resort, responded to this review, September 27, 2013
Thank you for sharing your review and we are delighted that we exceeded your expectations. We invite you to return in the fall as the leaves are going to be beautiful this year. Christmas is a very special time as well as our decorations are absolutely stunning. We apologize for the housekeeping issue in the hall and this most certainly will be addressed with our staff. We look forward to welcoming you back again soon so you may experience more of what The Homestead is all about.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia Beach, Virginia
Level Contributor
41 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed September 16, 2013

My husband and I signed up for The Homestead's "Stay and Play" package. The front desk staff could have been more welcoming, but, because they had a lot of check outs the day we arrived, they were very accommodating and upgraded us to a deluxe room with a large patio. The hotel is showing some wear but, so am I (and I'm only 65 !). We enjoyed playing both the Old Course and the Cascades (be sure to take your bug spray - the gnats were awful). We very much enjoyed the al fresco dining at The Jefferson Restaurant. The spa looked very nice, but I was disappointed to learn that it was an extra $40.00 to use any of the facilities. So, instead I opted for a wonderful lap swim in their indoor pool (not part of the spa) - beautiful sunlight shining through the windows reflecting in the water. Very relaxing stay. We had a couple of minor issues which were taken care of by the housekeeping staff in a very friendly and prompt manner.

Room Tip: If you don't like hearing air conditioning units running constantly, take ear plugs ! All the o...
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  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank xstemboatr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomesteadResort, General Manager at The Omni Homestead Resort, responded to this review, October 1, 2013
Thank you for visiting The Homestead with your husband on the “Stay and Play” package. We very much appreciate your observations and suggestions, and are delighted that you enjoyed your golf games and the alfresco dining at our new restaurant, Jefferson’s. Aquavana and the Spa Garden are complimentary with any 50-minute or longer SpaClub services. Without a service, there is a charge to access the Spa Garden and Aquavana. However, the nominal fee includes many enjoyable amenities such as a Reflexology River Walk, the Historic Hot Springs Pool and Mineral Waters; Co-Ed Finnish Sauna; Hot & Cold Showers; Hot Springs Deluge Shower; Whirlpool; and heated Outdoor Pool. Aquavana is an exclusive European-inspired oasis with a complete suite of thermal spa cabins that expose the body to a contrast of hot and cold temperatures, all enhanced by creative use of light, sound and scent. It includes Herbal Laconium; Aromatic Steam Room; “The Chill;” Experiential Rains; Heated Loungers, and more. We hope that you will return in the future and take advantage of the Spa Garden and Aquavana experience.
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Bedford Hills, United States
1 review
4 of 5 bubbles Reviewed September 16, 2013

This is a great historic destination hotel located in astonishing Virginia countryside. Something you should experience at least once in your lifetime. I felt at home from the moment I entered my room. Service is good and the place feels like you have taken a time machine back to the past (awesome feeling). Jefferson pools will sure make me come back, the pool was an experience I can probably not match anywhere else. Remember, if you like contemporary luxuries and don't care for history or the old grand art of spiritual retreat leaving, please avoid these two gems.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Dany G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia Beach, United States
1 review
4 of 5 bubbles Reviewed September 15, 2013

Beautiful hotel and grounds. Golf would have been great except for swarming knats which invaded ears, eyes, nose and mouth, especially around the greens on both courses.Food is good; best value and quality turned out to be at sam snead's tavern where we sat at the bar. Tea time was lovely each afternoon with relaxing music.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Dale J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Omni Homestead Resort

Property: The Omni Homestead Resort
Address: 7696 Sam Snead Highway, Hot Springs, VA 24445-2775
Phone Number:
Location: United States > Virginia > Hot Springs
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Hot Springs
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Omni Homestead Resort 4.5*
Number of rooms: 483
Official Description (provided by the hotel):
Open since 1766, The Omni Homestead is one of America's most storied resorts, offering unparalleled hospitality and southern charm in a 2,000-acre setting within the Allegheny Mountains of southwestern Virginia. Renowned for its natural hot springs, The Homestead is distinguished by 483 luxurious guest rooms and suites, 72,000 square feet of meeting space, a wide array of fine and casual dining choices, an expansive spa, championship golf courses that include one of the nation's finest mountain courses (The Cascades), Allegheny Springs, a two-acre family-friendly water attraction complete with lazy river, water slides and water play zone. The resort also offers the South's first downhill ski area, an Equestrian Center, top-rated Shooting Club, archery, canoeing, falconry, Segway tours and a wealth of other recreational attractions. ... more   less 
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Also Known As:
The Homestead Hotel Hot Springs
Homestead Hotel Hot Springs
Homestead Va
Homestead Hot Springs Virginia
Homestead Hot Springs Va
Homestead Resort Hot Springs

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