I stayed here for 3 days for a training nearby back in Feb 2011. They serve decent breakfast and the staff is friendly. However the most memorable part of my stay occurred when I went to the gym with my key card and returned to my room but couldn't get in. When i went to the front desk, I saw a couple complaining to the frontdesk that the room that they were just given has someone's stuff in it. So the staff apologized and gave them another room.
When I told them that the key to my room no longer worked after i stepped out for 30 mins to go the gym, i found out that they had accidnetally checked the couple into my room earlier. I was really outraged... i mean, i assumed my processions would be safe and I would never expect a hotel to check someone into a room that's already occupied. So every day from then on, i just took everything with me every morning when i left to go to work. It created much inconvenience but at least i know my stuff would be safe.
To their credit, management was responsive in resolving this matter. They offer to comp my stay but since it was a business trip and was all paid for, they gave me a free voucher for staying next time.
- Official Description (provided by the hotel):
- The Fairfield Inn & Suites hotel in Hopewell, VA is located north from I-295, minutes away from Fort Lee, Virginia State University, and historic landmarks. We offer complimentary high-speed WiFi, a daily breakfast buffet, and parking. Guests enjoy our hotel’s spacious rooms and one-bedroom suites that include a work space and plush Marriott bedding. Catch up on some projects at the 24-hour business center or keep up with your fitness routine by swimming laps in the outdoor pool or visiting the 24-hour fitness center. Our hotel includes an onsite meeting space to host business or social functions, as well as audio/visual equipment that is available for use. Our location is within walking distance to several restaurants and is accessible to multiple counties, as well as to popular attractions such as Richmond International Raceway, Paramount Kings Dominion, and Busch Gardens Williamsburg. ... more less
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- Also Known As:
- Fairfield Inn And Suites Hopewell
- Fairfield Inn & Suites Hopewell Hotel Hopewell
- Fairfield Inn Hopewell
- Fairfield Hopewell
- Hopewell Fairfield Inn