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“Not Especially Military (or otherwise) Friendly”

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Fairfield Inn & Suites Hopewell
Ranked #5 of 7 Hotels in Hopewell
Certificate of Excellence
Springfield, WV
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“Not Especially Military (or otherwise) Friendly”
2 of 5 bubbles Reviewed August 7, 2011

Our room was really nice - typical of a Fairfield Inn but the staff was rude and pertinent information was not provided up front like the fact that in order to get the military discount, the military member must be an E3 or higher. It only states on the website that you have to call the hotel for their specific guidelines for the military rate, so anyone assuming that ANY military service member is eligible, please be aware you may not be. They also swiped my card and failed to mention that they were going to hold $67 more than the agreed upon total for "incidentals" and then when I simply called to ask about it because I saw it on my online banking I was told that "there is a sign at the front desk that you should have read regarding using debit/credit cards." WOW. Poor service and when I approached the manager about the unfriendly staff I was told that "IF that was how it happened" he would talk to his employee. Won't be staying there again.

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank marys1001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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132 reviews from our community

Traveler rating
    37
    48
    34
    7
    6
See reviews for
46
33
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24
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
Ottawa, Canada
Level Contributor
79 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 bubbles Reviewed June 1, 2011

Second night of a trip south, very comfortable. Good breakfast in the morning. Italian restaurant next door (Rosa's?) is only so-so. Pizza was good but pasta dishes were nothing to rave about. Outdoor pool was very refreshing after a hot day on the road, but beware it is not heated (in May anyway).

  • Stayed May 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Hornet_441
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maryland
Level Contributor
129 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 bubbles Reviewed May 22, 2011

Very polite staff. We had our little dog with us and I was grateful the fee was low to have him here. Other hotels wanted $80, here only wanted $20. Sanitation fee I think. We had a suite which was good. Only eyesore was the furniture in the living room. It was super uncomfortable too. However the bed and pillows were good so that made up for it. Only true complaint was the noise. Fort Lee is down the road and there are a lot of service members staying here, and the young ones are LOUD!!! I had earplugs in when I went to sleep, but there were young dudes in the parking lot in their cars with the bass blaring and yelling over it to each other. I think the hotel should make a serious point to tell them off. I'm retired military myself, but I didn't appreciate that behavior at all. These are not Army post barracks.

  • Stayed May 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank marylanddweller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed April 26, 2011

All of the amenities present were average. There wasn't anything wrong with this hotel, but there was nothing either that stood out as terrific. The room was dated but clean, the beds were a little stiff, the entry was small but sufficient. As a half way point between Montreal and Disney, this was okay as a mid-point stay, but there are likely better ones than this.

  • Stayed December 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PhilPlasma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auburn, PA
Level Contributor
181 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
3 of 5 bubbles Reviewed March 15, 2011

My family and I stayed here on our way back from our vacation. Convenient, close to I-295. Pretty quiet area with a couple eating places close by. Definitely no frills - relatively comfortable place to stay. I do feel that the price was too high for this place though. Econolodge is next door, and if the price of that place is less - go there as long as the reviews don't say otherwise. Just needed a place to stay for the night on our way home, fit the bill, but like I said - too expensive for the room quality.

  • Stayed March 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PAJAY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corydon, Indiana
Level Contributor
3 reviews
5 of 5 bubbles Reviewed October 13, 2010

Absolutely no complaints about the hotel and the staff was AMAZING! We were taking our son to Ft. Lee, so the location was very convenient. The only drawback was Fairfield charges an extra amount on credit card but it is refunded if there are no extras charged to your room. I can't say enough about the helpfullness and friendliness of all the staff!

  • Stayed September 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tracicrwfd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Savannah, Georgia
Level Contributor
78 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed March 30, 2010

Hotel is new, clean. Staff was friendly and helpful. Breakfast was very nice and all in a good price and pet friendly!

  • Stayed March 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lori s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Hopewell

Property: Fairfield Inn & Suites Hopewell
Address: 3952 Courthouse Road, Hopewell, VA 23860
Phone Number:
Location: United States > Virginia > Hopewell
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 7 Hotels in Hopewell
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Hopewell 2.5*
Number of rooms: 89
Official Description (provided by the hotel):
The Fairfield Inn & Suites hotel in Hopewell, VA is located north from I-295, minutes away from Fort Lee, Virginia State University, and historic landmarks. We offer complimentary high-speed WiFi, a daily breakfast buffet, and parking. Guests enjoy our hotel’s spacious rooms and one-bedroom suites that include a work space and plush Marriott bedding. Catch up on some projects at the 24-hour business center or keep up with your fitness routine by swimming laps in the outdoor pool or visiting the 24-hour fitness center. Our hotel includes an onsite meeting space to host business or social functions, as well as audio/visual equipment that is available for use. Our location is within walking distance to several restaurants and is accessible to multiple counties, as well as to popular attractions such as Richmond International Raceway, Paramount Kings Dominion, and Busch Gardens Williamsburg. ... more   less 
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Also Known As:
Fairfield Inn And Suites Hopewell
Fairfield Inn & Suites Hopewell Hotel Hopewell
Fairfield Inn Hopewell
Fairfield Hopewell
Hopewell Fairfield Inn

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