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“Less than the typical Comfort Inn” 3 of 5 bubbles
Review of Comfort Inn

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Comfort Inn
Ranked #1 of 8 Hotels in Hillsville
Certificate of Excellence
Silver Spring, Maryland
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Less than the typical Comfort Inn”
3 of 5 bubbles Reviewed September 28, 2013

Apparent new management and property ranks well on location, breakfast and seemingly new bathroom fixtures and appliances. Carpets in process of being relaced--rolls in hall way! Black out shades were needed to block lights of the property's parking areas. Friendly staff was appreciated but they can't make up for what the facility doesn't provide.

OTHERWISE, think of a smaller than average room, lobby and breakfast area and if you were the owner how you'd cut corners in every way possible to make a profit.
-Ethostream internet but not high speed
-Beds already too soft but attempted cover up with a cushy pad made them softer
-Dated and questionable cleanliness of bedspread and blanket
-Down graded quality of towels, sheets etc. but good pillows
-VERY CHEAP treadmill and stepper in very small exercise room so small you can't get around each machine--wall mirrors are useless with no floor space
-Very small pool only 3-4 ft deep that a poor swimmer could cover in 2 strokes
-Cheap cordless phones rather than house phones
-Adequate hair dryer but limited power levels

Hopefully this helps the new owners with comments from a person who has spent the last 30 days in over 8 different Choice properties and additionally spends upward of 50 days a year in them....

Room Tip: Be sure room is located as far a possible from the Intersstate
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  • Stayed September 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Linda S H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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380 reviews from our community

Traveler rating
    240
    112
    21
    3
    4
See reviews for
150
125
34
30
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • English first
  • German first
  • Any
English first
indiana
Level Contributor
67 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed September 25, 2013 via mobile

Clean and well worth the money. Very friendly staff and very helpful. Would highly recommend and would stay there again. Breakfast was good and easy check out . Easy to get to and in a good location, able to walk to supper.

Stayed September 2013, traveled with family
Helpful?
Thank indianaNurse10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southampton, United Kingdom
Level Contributor
228 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 293 helpful votes
4 of 5 bubbles Reviewed September 17, 2013

Stayed here for two nights and we were very satisfied with everything. There was a good pool, the wifi/internet actually worked, the room was spacious and clean, and the staff were most friendly and helpful.

I would happily return here.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank chemistatlarge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waxhaw, North Carolina
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed September 3, 2013

great stay on sept.8th,check in went well,service was great.after a long day at the flea market.my wife and I were ready for a good diner and a good night sleep.room was really clean,bed and pillows were just the way we like them,32" tv was really nice.next moring breakfast was good good good. will stay here agine next labor day for sure. thanks agine to the great staff.

Room Tip: all rooms are great
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank james s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Level Contributor
34 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed August 28, 2013

On our way from South Carolina, my husband and I decided to stay at this Comfort Inn because of all of the great reviews and the fact it was a halfway point of the drive. The check-in went well, but the young lady seemed a little distracted. When I inquired about a handicap accessible entrance near our handicap accessible room, she totally misled us because there was no handicap entrance near the handicap room on the first floor. What was confusing was the accessible entrance was at the total opposite end of the hotel from the room. Very strange! Other than that the room was clean and spacious. In fact, the pillows and bed were so comfortable that I slept like a baby. The breakfast buffet was amazing with bacon and biscuits to name a few, but more importantly they had fruit. The last 2 hotels where I stayed did not have fruit which I feel is so essential. Overall, the stay and particularly the breakfast staff was fantastic. For those looking for an easy on/off highway 77, this is perfect!

  • Stayed August 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank susanadelaney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia Beach, VA
Level Contributor
114 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
4 of 5 bubbles Reviewed August 20, 2013

One of the newest, and best, Comfort Inns I've visited. Located less than a mile off I-77 at the Hillsville/Galax exit, the hotel can't be any more than five years old, and has obviously had outstanding maintenance during that time. Our room was spotless when we arrived --- even the bathroom --- and was maintained that way during our entire four-day stay. Bed was firm and very comfortable, climate control systems and free Wi-Fi worked perfectly, HD TV and small refrigerator were nice features, and the shower water pressure and temperature were perfect. The complimentary standard Comfort Inn breakfast was standard and predictable, but it did the job of filling the morning hole in the gut, and was, as I said, complimentary. And every member of the service staff we met was friendly and interested in helping with our needs, whatever they might have been.

While we don't usually go out of our way to visit a Comfort Inn when travelling, this one might be worth a slight detour to visit again. Definitely one of the best in this chain.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank RickSchlegel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, Ohio
Level Contributor
53 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed August 13, 2013

Nice room ..Good breakfast. Clean and comfortable.
We used a coupon out of a traveler book we picked up along the way got a legit good discount.
Would stay again.
Only drawback I could think of is not a lot of food options available at the exit. We were tired and ordered a pizza which was ok by us.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Michael A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn

Property: Comfort Inn
Address: 151 Farmers Market Dr, Hillsville, VA 24343-5107 (Formerly Fairfield Inn Hillsville)
Phone Number:
Location: United States > Virginia > Hillsville
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 8 Hotels in Hillsville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 74
Reservation Options:
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Also Known As:
Comfort Inn Hillsville
Hillsville Comfort Inn
East Comfort Inn

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