A mixed bag at the Plaza.
Stayed here on a one night stopover at the end of November and on arrival everything looked fine from a bright and well presented lobby etc.
Behind the scenes however was a different story. My room was on the first floor. The room itself was a good size as was the bathroom, but overall both were looking tired and in need of refurbishment as were the hallway decor and carpets. The tv was also on its last legs with a dark/poor picture and no adjustment working.
Houlihans sports bar next door was the same story. Nicely fitted out and great atmostphere but the service was terrible. Even though there were three staff behind the bar it took 10 mins to get served. No smiles or pleasantries, just arrogance from all concerned(I don't do names).
I also have a note of caution re the location, with due respect to the locals. This is clearly not the best of areas as was borne out by a short stroll to the local 7-11 store. I am a large imposing person but still managed to get eyballed by some of the local characters hanging around. Also the car park at the rear is dark and isolated so try and park round the front of the building. Sorry for sounding sexist but not recommended for lone females or anyone who is nervous.
Overall could have been better.
- Official Description (provided by the hotel):
- Welcome to the Crowne Plaza Dulles Airport, located in Herndon Virginia and in the heart of the Dulles Corridor, just 2 miles from Dulles International Airport (IAD). We provide complimentary 24-hr shuttle service to and from Dulles Airport. Onsite self parking is complimentary, and new valet service is available for a fee charged daily ($10 day, $15 overnight). Avoid traffic delays and parking fees for your next trip and book our Park, Stay & Go package. Complimentary Wi-Fi is available throughout the hotel to make your stay more productive. Our Houlihan's Restaurant & Bar offers a popular and lively happy hour, as well as breakfast, lunch, dinner and room service. Starbucks Cafe is now open in the main lobby and available from 6am -6pm, 7 days a week. All guest rooms feature Hi-Def flat screen television and refrigerator. Enjoy a workout in our 24-hr fitness center. Also stay connected with our 24-hr business center. Our convenient location is within walking distance to restaurants, shopping & a multiplex movie theater. If you prefer to drive, Enterprise Car Rental is conveniently located just off our lobby. Washington D.C. Attractions are only 22 miles east, and the Smithsonian Udvar-Hazy Air & Space Museum is 4 miles away. Whether you want a comfortable stay before a flight or a base for your next business trip or vacation, you will find it at our well appointed hotel near Dulles Airport. ... more less
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- Also Known As:
- Crowne Plaza Herndon
- Crowne Plaza Hotel Herndon