A family member and I stayed here for 7 weeks following surgery that made it impossible for me to stay at my home. The furnished apartment we rented at AVE was superb. We had a 2 bedroom/2 bath apartment with a balcony. We could see our cars in the parking garage (a bonus!). The apartment was huge -- the closet in the master bedroom was the size of some whole bedrooms in other apartments I've rented. We paid less for our apartment than any hotel in the region with 2 bedrooms/2 baths.
The staff was friendly and helpful. I dealt most with Nichole and Kyle, who were both great. The maintenance staff was great -- my TV was acting up and they replaced it with a brand new unit immediately. They also helped us several times with little things. The staff frequently organizes events -- we went to the Thanksgiving dinner, the gift wrapping party, and the cookie exchange -- all were fun! The woman who manages the breakfast (her name escapes me), was so friendly. She was cheerful and always rushed to assist me (I was using a walker). I loved that there were complementary Washington Post, Wall Street Journal, and USA Today newspapers daily.
Towards the end of our stay, a man moved upstairs who was ridiculously loud and was obviously smoking (not permitted). We contacted the staff, who had him moved out the next day.
Frankly, the only negative about this place was the TV/Internet. It was satellite, with a fairly limited channel selection. The Internet was pretty slow and the router had to be rebooted at least 2 -3 times each day. It was nice that the connection was secured, however. When we were leaving (in January 2013), the cable company was laying cable and one of the maintenance employees told me that cable was going to be installed at some point.
I don't understand the negative reviews. This place is wonderful. I've recommended AVE to many people and will stay here again.
- Also Known As:
- Ave Dulles Hotel Herndon