Goo resembling baby oil was on the top of the headboard that my hand inadvertently hit while making the bed (no maid service until you've been there 8 days). Needless to say, it was disgusting and I ran to the bathroom to wash it off in scalding hot water. There was also some sticky goo on the hairdryer and I needed a kleenex to wrap around it. There was a LOT of dark dust on the top of the dryer as well. All the kitchen cabinets were warped on the bottom as if there had been a flood. Nasty. All the drawers in the dresser had little bits of stuff in them, not clean at all. I washed them before putting anything in them. The window had no lock, but opened only 8 inches so I guess no one could get in. The sheet had an oily stain the size of a half dollar with a piece of brown crud in the middle. We put a towel over it...for 4 days. (See note below about no one being available in the office, which is how you got extra towels and assume complained about conditions). The door would not lock and my husband had to get maintenence to come over to lock the door so he could leave the room. The trick was to insert the room key and basically reverse the process used to get in. Neighbors were very loud and smoked right outside our door, which leaked into the window that wouldn't close all the way because it had no lock. We tried to call the front desk and went over there as well, but no one working at the front desk. Three times over 4 days no one at the desk. The front desk personnel were quite professional during check in and out. Convenient for a work project, which is the only reason we stayed, plus it was Spring Break time and everything was booked. If it were clean, I'd say it wasn't bad. It was not clean and the "not clean" areas were just disgusting.
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- Also Known As:
- Extended Stay America Herndon
- Extended Stay Herndon
- Herndon Extended Stay