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“Hotel” 5 of 5 stars
Review of Hilton Washington Dulles Airport

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Hilton Washington Dulles Airport
Ranked #5 of 20 Hotels in Herndon
Certificate of Excellence
Columbus, United States
1 review
“Hotel”
5 of 5 stars Reviewed July 21, 2014

High quality. Fixed problems immediately. Bed very comfortable. Quick check in and check out. Very clean. Only problem was that I asked for a gluten free box lunch as part of the business meeting, and the lunch had a non-gluten free cookie.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Kathleen G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DullesCustServMgr, General Manager at Hilton Washington Dulles Airport, responded to this review, July 25, 2014
Dear Kathleen G,

Thank you for taking the time to leave us your feedback in a review! We are pleased to know you enjoyed your stay with us. Please accept my sincerest apologies for the gluten item being in your boxed lunch. Your experience has been discussed with our Executive Committee to ensure this does not reoccur in the future. Thank you again, and we hope to welcome you back the next time you are in the Dulles area!

Yours in hospitality,
Greg Langweg
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,396 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
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Lorton, United States
1 review
5 of 5 stars Reviewed July 21, 2014

Excellent hotel, excellent staff. Could not do enough to accommodate our group. The rooms were clean and the conference rooms were great and easy to find. the restaurants have great menus and options.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Laura W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DullesCustServMgr, General Manager at Hilton Washington Dulles Airport, responded to this review, July 25, 2014
Dear Laura W,

Thank you for taking the time to leave us your feedback in a review! We truly appreciate your kind words regarding, our staff, our facility, and our amenities. We are very pleased to know you enjoyed your stay with us and we look forward to welcoming you back the next time you are in the Dulles area!

Yours in hospitality,
Greg Langweg
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wytheville, Virginia
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 20, 2014

I spent 3 nights at this hotel during the VA American Legion Convention in July. Despite the crowds, etc. the staff and service could not have been better. The Mgr. of the dining room was at the top of her game. In addition, this hotel had plenty of parking space and many vans for those desiring to use them.

Room Tip: I chose to upgrade my room for the 5th floor, with all the available perks, for just a few bucks mor...
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  • Stayed July 2014, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Service
Helpful?
Thank RonSharrock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DullesCustServMgr, General Manager at Hilton Washington Dulles Airport, responded to this review, July 25, 2014
Dear RonSharrock,

Thank you for taking the time to leave us your feedback in such a nice review! We are so very pleased to know you enjoyed your stay with us during the American Legion Conference! You are a great group of people and we look forward to working with you all again in the future! Thank you again and we look forward to welcoming you back to the Hilton Dulles!

Kind regards,
Greg Langweg
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ruther Glen, Virginia, United States
1 review
4 of 5 stars Reviewed July 20, 2014

Staff went out of their way to meet all my needs. However, the food service was very limited and the hotel is not within walking of any real eating places - sandwhich or anything else. You need a car or a taxi if you are going to stay for over 48 hours.

  • Stayed July 2014, traveled on business
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Ronald C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DullesCustServMgr, General Manager at Hilton Washington Dulles Airport, responded to this review, July 25, 2014
Dear Ronald C,

Thank you for taking the time to leave us your feedback in a review! We appreciate your kind words regarding our staff and property. We do offer shuttle service within a 3 mile radius to restaurants and shopping, and starting on July 26th we will be offering shuttle service to the new Wiehle-Reston East Silver Line Metro Station. Thank you again, and we look forward to welcoming you back the next time you are in the Dulles area.

Kind regards,
Greg Langweg
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 17, 2014 via mobile

I have stayed with Family for a couple if days during Independence Day celebrations in Washington, the hotel is very poor, no minibar in the room, although I had a executive room & large one, the lounge breakfast was very very poor, no croissant, very few choices, no cheese, no omelette, no plain yoghurt. What kind of Hilton is this!!!!

Stayed July 2014
Helpful?
1 Thank Mohamed O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DullesCustServMgr, General Manager at Hilton Washington Dulles Airport, responded to this review, July 25, 2014
Dear Mohamed O,

Thank you for taking the time to leave us your feedback in a review. Please accept my sincerest apologies for your experience during your recent stay with us. We follow the Hilton Standard when it comes to our Executive Lounge, and I am very sorry we were not able to meet your needs or expectations. I do hope you will give us another opportunity to exceed your expectations in the future.

Yours in hospitality,
Greg Langweg
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dormagen, Germany
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 16, 2014

Excelent staay comfortable, very friendly people, leave our luggages for 3 days thre no problem so our visit in New York was great. Good transfer and good beds. Awsome we can recommne dit to all guests.
Einfach Klasse super Preis Leistung und einfach zuvorkommendes Personal es fehlt an nichts....ein Aufenthalt hier ist besser als in Town...Danke Hilton Washington Dulles< Danke Josh!

Room Tip: Wenn moeglich weit oben allerdings kein Thema da das Hotel Kreisfoermig angeordnet ist!
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Service
Helpful?
Thank hgdoering
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DullesCustServMgr, General Manager at Hilton Washington Dulles Airport, responded to this review, July 25, 2014
Sear hgdoering,

Thank you so much for taking the time to leave us your feedback in a review! We couldn't be happier to know you enjoyed your stay! Your compliments have been passed along to Josh, as well as to our Front Office management team. Thank you again, and we look forward to welcoming you back the next time you are in the Dulles area!

Kind regards,
Greg Langweg
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chester, United States
2 reviews
5 of 5 stars Reviewed July 16, 2014

I used one of the junior hospitality suites in support of a 4 day convention. The room was perfect to host small gatherings of 10 -25 people. Hotel staff provided excellent support for requests for additional tables and chairs. Only drawback was the lack of a microwave in the hospitality suite but then again I didn't call down to request one.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Floyd M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DullesCustServMgr, General Manager at Hilton Washington Dulles Airport, responded to this review, July 25, 2014
Dear Floyd M,

Thank you for taking the time to leave us your feedback in a review! We are very pleased to know you enjoyed your stay and the use of our Hospitality Suite. Thank you again, and we look forward to welcoming you back the next time you are in the Dulles area!

Yours in hospitality,
Greg Langweg
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Washington Dulles Airport

Property: Hilton Washington Dulles Airport
Address: 13869 Park Center Rd, Herndon, VA 20171
Phone Number:
Location: United States > Virginia > Fairfax County > Herndon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Romantic Hotel in Herndon
#5 Family Hotel in Herndon
#6 Business Hotel in Herndon
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Washington Dulles Airport 4*
Number of rooms: 449
Official Description (provided by the hotel):
The Hilton Washington Dulles Airport hotel is conveniently located only three miles from the Washington Dulles (IAD) terminal and 30 minutes from Washington DC. This Herndon, VA hotel is an ideal choice for a business trip in Washington DC, given our proximity to local business centers, corporations and government offices. Explore the surrounding area via the complimentary local shuttle service and discover the historic town of Herndon and nearby Reston, VA. Many popular Washington DC attractions are also easily accessible, including the White House and Capitol Building. Our tastefully appointed accommodations are contemporary, comfortable, and designed for one purpose, your comfort! The Hilton Serenity Collection™ is featured throughout each 400 square foot guestroom, allowing you to rejuvenate yourself with our Serenity Bed featuring the internationally-acclaimed Suite Dreams™ mattresses, Down Duvet and Down Pillows & luxurious bath amenities. Experience the new standard of guestrooms only at the Hilton! With the introduction of its cutting edge Guestlink System, the Hilton has redefined the ultimate viewing experience, allowing guests to get connected in HDTV by upgrading to Business Class Accommodations. ... more   less 
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Also Known As:
Hilton Washington Dulles Airport Hotel Herndon
Hilton Hotel Herndon
Hilton Herndon
Herndon Hilton

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