Hilton is a venerable brand with a reputation of quality and connivence. Unfortunately, this particular branch needs a bit of work on their service. They have a great location near the Dulles International airport -very convenient! The have a restaurant and bar in the hotel. The restaurant has a breakfast buffet that I admittedly did not try but seems well stocked with a varied assortment of items to choose from. The bar is open late and has several snack items to go along with your drinks or beer. But the service didn't live up to the highest of Hilton standards. They DID try to correct the mistakes that were made (not cleaning the room one day and only partially cleaning it another day and giving the wrong instructions for getting picked up when we arrived), but I really think that the mistakes should not have been made in the first place. It's just a large hotel that doesn't have all of their staff "genned in" on the quality of service that they are more than capable of delivering per Hilton standards. Although there are other hotels closer or just as close, I would say if the connivence of being close to the airport is important to you, and you are a Hilton Honors member, then staying here will fit the bill.
- Official Description (provided by the hotel):
- The Hilton Washington Dulles Airport hotel is conveniently located only three miles from the Washington Dulles (IAD) terminal and 30 minutes from Washington DC. This Herndon, VA hotel is an ideal choice for a business trip in Washington DC, given our proximity to local business centers, corporations and government offices. Explore the surrounding area via the complimentary local shuttle service and discover the historic town of Herndon and nearby Reston, VA. Many popular Washington DC attractions are also easily accessible, including the White House and Capitol Building. Our tastefully appointed accommodations are contemporary, comfortable, and designed for one purpose, your comfort! The Hilton Serenity Collection™ is featured throughout each 400 square foot guestroom, allowing you to rejuvenate yourself with our Serenity Bed featuring the internationally-acclaimed Suite Dreams™ mattresses, Down Duvet and Down Pillows & luxurious bath amenities. Experience the new standard of guestrooms only at the Hilton! With the introduction of its cutting edge Guestlink System, the Hilton has redefined the ultimate viewing experience, allowing guests to get connected in HDTV by upgrading to Business Class Accommodations. ... more less
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- Also Known As:
- Hilton Washington Dulles Airport Hotel Herndon
- Hilton Hotel Herndon
- Hilton Herndon
- Herndon Hilton