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“Excellent Staycation”

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Hyatt Regency Dulles
Ranked #5 of 20 Hotels in Herndon
Certificate of Excellence
GreenLeadersBronze level
Reston, United States
1 review
“Excellent Staycation”
Reviewed June 10, 2014

I had a conference, but decided to stay at the hotel instead of commuting. Then I extended my stay through the weekend. We had a wonderful weekend. The service was excellent. The hotel is beautifully designed.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels

Helpful?
Thank Amy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,146 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (120)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
dulles, United States
1 review
Reviewed June 9, 2014

Hotel was very nice and rooms are clean. Booked 2 nights and plans changed so I checked out early AM. Hotel MGR. would not provide a credit for staying only 1 night. Food was good and reasonbly priced.

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels

Helpful?
Thank Douglas R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maidenhead, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 8, 2014

I liked the size & layout of the room - separate work area, comfortable bed & everything clean. The best thing is the staff are very helpful (especially the shuttle drivers) and the Conference team even provided us with a complimentary meeting room. I will stay here again next time I'm in the area.

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Jacqueline N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattDullesManager, Director of Sales at Hyatt Regency Dulles, responded to this review, June 9, 2014
Jacqueline,
We appreciate you taking the time to write a review of our Hotel, thank you very much. We strive to deliver excellent customer service and a home away from home feel, and I am delighted you were able to experience that first hand. We look forward to welcoming you back very soon.

Warm Regards,

Paul Kimmel
Director of Sales and Marketing
Hyatt Dulles
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed June 7, 2014

I stayed here for one night after the movers loaded my house on to their truck. Found it on Expedia; for a great price of under $80. Easy to find. It was surprisingly busy for a Saturday night with a wedding going on, but I still found parking which is free. The lobby looked really nice, although I didn't spend much time there. However, the high point was the room itself. I don't know what happened with the other reviewers, but my room was extremely clean and quite large. There is a sitting area with fridge and coffee table, and a desk. A built-in dresser/room divider separates this from the bed and holds a huge flat screen tv with a swivel. The bathroom was again extremely clean and had nice toiletries. Great shower and large bed. Totally silent room; you would never know you were close to Dulles. There are tons of outlets around the room. One hint; if the lights don't go on when you flip the room switch, check the desk lamp in the corner because it's probably turned off, and if the floor lamp doesn't work, check the outlet; it's probably unplugged. Also, if you book on Expedia, you won't get Hyatt Passport points. Next time I'm calling Hyatt. I would totally stay here again and this is a fantastic way to kick off a trip driving across the country.

Room Tip: 6th floor room facing the freeway is very very quiet.
See more room tips
Green Features: Non smoking room smells clean. They have 'pure' rooms with hypoallergic features that you can book.
  • Stayed June 2014, traveled solo
    • Value
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Helpful?
1 Thank Lorraine C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattDullesManager, Director of Sales at Hyatt Regency Dulles, responded to this review, June 9, 2014
Good afternoon, thank you so much for your review. I am glad you enjoyed the design and comfort of our newly renovated rooms. Following your move, hopefully you will have the chance to come back to the area and visit. We would love to have you stay with us again.

Warm Regards,

Paul Kimmel
Director of Sales and Marketing
Hyatt Dulles
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Friedens, United States
1 review
Reviewed June 4, 2014

Everything in hotel is great except the most important thing, the room. My room and others in my party had the same problem; very dirty rooms. Housekeeping needs a major overhaul! From bugs, to dirty glasses and ice bucket, hair in the sink and bathtubs. The bed was very nice but because of the room being dirty and finding bugs I didn't sleep well. Breakfast buffet is very nice but we were seated at a dirty table even though there was only one other couple in the room.

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels

Helpful?
Thank Kathleen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattDullesManager, Director of Sales at Hyatt Regency Dulles, responded to this review, June 9, 2014
Kathleen,
Thank you for taking the time to write your review. I am sincerely sorry for the short comings you experienced while on property, we certainly strive for and owe it to our customers to have impeccably clean facilities. Rest assured your comments have been reviewed with all levels of staffing as a training topic so that experiences like this do not occur in the future. We truly hope we will have another opportunity to serve you in the future, in which case do not hesitate to contact me directly prior to your stay.

Sincerely,
Paul Kimmel
Director of Sales and Marketing
Hyatt Dulles
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cleveland, United States
1 review
Reviewed June 3, 2014

Close to Dulles International Airport - the complimentary shuttle took less than15 minutes. Hotel was immaculately clean & extremely quiet. Beautiful grounds, and the quiet neighborhood made for a great experience.

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels

Helpful?
Thank Cara S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warsaw, New York
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 3, 2014

I was sent here on a business trip recently. What a nice hotel. I was surprised by the size of the room. It was a very pleasant stay. The staff were helpful and friendly. The food provided was excellent. I would recommend

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels

Helpful?
Thank KaraAnn L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Dulles

Property: Hyatt Regency Dulles
Address: 2300 Dulles Corner Blvd, Herndon, VA 20171-3400
Location: United States > Virginia > Fairfax County > Herndon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Green Hotel in Herndon
#7 Business Hotel in Herndon
#9 Romantic Hotel in Herndon
#10 Family Hotel in Herndon
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hyatt Regency Dulles 4*
Number of rooms: 316
Official Description (provided by the hotel):
Full service deluxe property offering 316 newly renovated Executive Suites, featuring the Grand Bed. New state of the art Executive Meeting Center with a full service complimentary business center, catering to the business/"tech-savy" traveler. Our Executive Meeting Center is IACC accredited and LEED Certified. Expanded Fitness Center and Lap pool with strength training and cardio vascular equipment, all equipped with touch panel screens. ... more   less 
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Also Known As:
Hyatt Dulles Hotel Herndon
Hyatt Hotel Dulles
Hyatt Hotel Herndon
Hyatt Herndon
Herndon Hyatt

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