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“Clean accommodations at a very fair price”

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Courtyard Herndon Reston
Ranked #16 of 20 Hotels in Herndon
Hull, Massachusetts
Level 3 Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Clean accommodations at a very fair price”
Reviewed May 13, 2014

Stayed at this hotel last week to attend a wedding in Reston. Found it to be clean, reasonably priced, and well located---just a few miles from Dulles Airport and the town centers of Reston and Herndon. Front end help was very accommodating and helpful. The hotel is not glitzy, with over-the-top amenities, but it is more than adequate for most travelers looking for a clean, comfortable room. I was allowed to check in early, right after my flight arrived, and I was able to print my airline boarding passes in their business lobby area on the day of my departure. Nice touches!

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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178 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (35)
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English first
Atlanta, Georgia
Level 6 Contributor
126 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed May 12, 2014

This is a nice hotel. A little expensive, but I assume the location is the reason for this. Its withing 6-7 miles of Dulles. There isn't much around the hotel, but the friendly staff will drive you in their shuttle to locations withing a few miles of the hotel, including the airport. The rooms are nice, and fairly large. There is a coffee maker in the room, which I didn't use, since there is a 24/7 (I think) Starbucks on the property! I had breakfast at the diner downstairs, and dinner one time. The food is average, and a little on the pricey side. The staff really is what makes this hotel good! Very friendly, very accommodating.

Tip: Reston town center is a couple of miles away, and the hotel shuttle will drop you and pick you up between 7am and 11pm. There are a bunch of shops and restaurants there.

  • Stayed May 2014, traveled on business
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank S T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sabrina B, Director of Sales at Courtyard Herndon Reston, responded to this review, May 14, 2014
Dear S T,

Thank you for your feedback. We are happy that you had a pleasant experience, enjoyed the room and amenities, and liked the location. We certainly hope to serve you again in the near future. Thank you again for the response!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Level 5 Contributor
57 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed April 17, 2014

The Marriott is the standard for very good service and products. I have only been disappointed a few times by Marriott and this was not one of them. I will not go in dept since previous posters have cover all the ground as far as the hotel is concerned.

A quick take: It is not located near any restaurants of any note except there are some small food places, Dunket donuts, Chinese, etc down Herndon Pkwy. I would say a 5 minute walk.

My only problem was that I left my laptop charger...I called and they said they would look and call back. I called again and they said they would call back. I was hoping they would mail it...I guess not. Other than that small thing, Marriott is the best deal out there and that what we have been gold and silver members some years.....

Room Tip: I would join the rewards program...easy way to get free nights quite quicly if you are even a modera...
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  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank momdadsefi2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
1 review
Reviewed March 14, 2014

Hotel is clean and well-maintained. Staff is friendly and accommodating. Evelyn was very professional, knowledgeable, and pleasant. She is a wonderful asset to this hotel. I highly recommend this hotel. A++

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kimberly H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sabrina B, Director of Sales at Courtyard Herndon Reston, responded to this review, March 20, 2014
Dear Kimberly H.,

Thank you for the feedback regarding your stay! We are happy yo hear that the hotel met your needs and was clean and well-maintained. We are also happy to hear that Evelyn helped make your stay more pleasant. Our property upkeep and staff are certainly key components that we plan to maintain and continue finding areas of improvement. Thank you for recommending us! We certainly hope to have the honor of serving you again in the near future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level 5 Contributor
96 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed February 28, 2014

I planned to stay 3 nights over there. I checked out the next day! Clean rooms, Well kept property but it is only for pilots & aviation crur, not for me, who wanted to switch off my pone, watch tv & relax on a week end. The hotel is surrounded by offices only. There is a Dunkin Donuts 10 minutes walking. It's 25 minutes walking distance from restaurants or a grocery shop. Nobody offered to drine me anywhere, which is common at that area. Nobody showed up at the Bistro that Friday night! I was hungry, thirsty & tired. Ms. Mansi, went above & beyond her way to make it up to me. She even offered to take me to Reston Town Center to have dinner! The TV Channels were the basics only, nothing entertaining, the tv was located at the left side of the bed. which made it more inconvenient. Very nice Courtyard but bit neglected.

  • Stayed February 2014, traveled solo
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank zalfa A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sabrina B, Director of Sales at Courtyard Herndon Reston, responded to this review, March 3, 2014
Zalfa,

Thank you for the feedback from your most recent stay. We are quite sorry to hear that your stay was not satisfactory, due to concerns about the Bistro hours, television offerings, and room layout, among other things. We do have a shuttle that provides transportation within a 5 mile radius as well as taxi services available to our guests. There are restaurants, grocery stores, banks, shopping, and more within the 5 mile radius. It is true that our property is in a high paced, commercial area and we service many business travelors. We again apologize if this was an inconvenience for you. We are happy to know that the rooms were clean, well kept, and that Mansi provided superior customer service. If you would like to discuss anything further, please feel free to contact the property. We certainly hope we can regain your confidence in Herndon Courtyard and serve you again. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, PA
Level 6 Contributor
116 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed January 25, 2014

First of all, Manci and Richard are to be commended....there was a problem in our room and Richard came right down and fixed it...Manci is very accommodating with directions to different places and very knowledgeable about the area.
Food from the take out Bistro was surprising good for on the good food...
Still...we miss the coffee station that used to be around the corner....
Rooms are clean and smell great....clean carpets, clean bathroom....important part of staying overnight....LOL..
Bedding is superb with a wonderful night's sleep....didn't want to leave in the morning...

Room Tip: Facing the courtyard is nice ......
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  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PADancergrrl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sabrina B, Director of Sales at Courtyard Herndon Reston, responded to this review, January 28, 2014
Dear PADancergrrl,

Thank you for your review of the Herndon Courtyard! We are pleased to hear that your stay was all that you hoped it would be. We are sorry that the removal of the coffee station was an inconvenience, however we are glad the Bistro and Starbucks was still able to serve you.

Also, we are happy that Mansi and Richard could be of assistance to you and resolve any issue you faced. It is with sincere apologies that you had to face an issue at all. We strive to ensure all guests have a problem-free and phenomenal experience on property.

Finally, we are quite glad that you found the rooms clean and you enjoyed your bed and the property location,. We look forward to serving you again in the near future. Thank you again for the feedback!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winchester, Virginia
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 15, 2014

very nice hotel. everything was immaculately clean and new looking. Brewed starbucks and had a neat little breakfast gig that was kind of like a starbucks set up; so it wasn't made to order or anything, but still nice. Marriotts keep up very well with modern styles and needs - flat screen tvs, etc. Definitely a nice hotel to stay in

  • Stayed January 2014, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Laura G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sabrina B, Director of Sales at Courtyard Herndon Reston, responded to this review, January 28, 2014
Dear Laura G.,

Thank you for taking the time to share your feedback about your experience at Herndon Courtyard! We are happy to hear that everything was clean, new, and nice including the Bistro and guest rooms. We certainly hope to serve you again in the near future and if we can do anything to make your stay more pleasant, please do not hesistate to inform us. Thank you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Herndon Reston

Property: Courtyard Herndon Reston
Address: 533 Herndon Pkwy, Herndon, VA 20170-5226
Phone Number:
Location: United States > Virginia > Fairfax County > Herndon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#15 Business Hotel in Herndon
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Herndon Reston 3*
Number of rooms: 146
Official Description (provided by the hotel):
Step out of the same old business and leisure travel routine when you step inside the Courtyard hotel in Herndon, VA. Our hotel near Reston, Virginia features our new lobby with inviting, flexible spaces to work or relax in, free Wi-Fi throughout and easy access to the latest news, weather and airport conditions via our GoBoard. The highlight of our new lobby experience is The Bistro - Eat. Drink. Connect. The Bistro offers healthy choices, a variety of breakfast and dinner options, an evening bar, and specialty beverages made with Starbucks® coffee. Our guest rooms feature luxury bedding with cotton rich sheets, fluffy pillows, complimentary Wi-Fi, flat screen HD TVs with HBO and a large work desk area. Enjoy our well-equipped fitness center, indoor pool and hot tub, 24-hour business center and boarding pass printing service.Our Herndon, Virginia hotel is conveniently located near the Reston Town Center which features a variety of shopping and dining options as well as the Reston business district. The Reston Business District is home to such companies as Accenture, ComScore, Deloitte, Microsoft, NII Holding, Oracle, Quadramed, Rolls Royce and Verisign. Our hotel is also just 6 miles from the Dulles International Airport. Situated just off the Dulles Toll Road on Herndon Parkway, our hotel is also just minutes away from historic Washington, DC, Alexandria, Arlington Virginia and popular tourist attractions such as the Udvar-Hazy Air and Space Museum, The White House, The Washington Monument, The Lincoln and Jefferson Memorials, Arlington National Cemetery and The Smithsonian family of museums.Your stay at our Herndon, VA hotel is sure to be more comfortable, more productive and more enjoyable than ever before! ... more   less 
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Also Known As:
Courtyard By Marriott Herndon Reston Hotel Herndon
Herndon Marriott
Herndon Courtyard

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