The hotel looks beautiful from the outside and at check-in but as soon as you get on the elevator the trouble begins. You need your hotel key to access your floor but it wasn't explained at check-in. It was troublesome for us because we were traveling with another couple, whose room was on a different floor. We couldn't go to their room and vice-versa unless we made arrangements to trade keys, travel together, etc. Our room had no refrigerator although the spot existed. They brought one up at our request. We were provided with two single servings of coffee but we had to pay for more (we drink at least two cups a day). The internet was not free. The room was very clean and somewhat spacious with a pretty view. It was very quiet. One phone did not work and the remote kept losing sound.
- Official Description (provided by the hotel):
- Enjoy the comfort of Westin, only minutes from Dulles Airport. In addition to a convenient location and comfortable hotel rooms, our hotel provides amazing meeting and event space. ... more less
- Reservation Options:
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- Also Known As:
- The Westin Washington Dulles Airport Hotel Herndon