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All reviews heavenly bed dulles airport parking garage nice hotel starbucks coffee front desk staff connecting flight breakfast buffet an early flight business trip comfortable room fitness center reston town center free shuttle dc area shuttle service spg
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Reviewed July 14, 2014 via mobile

We stayed here during a convention in Chantilly, the staff was very friendly and automatically gave us a lake view room. The rooms were clean and quiet. The beds and showers were amazing, and the pool and hot tub were a welcome retreat after a long day of working. We ate at the hotel restaurant one night and the food and service were superb. The parking garage was convenient except that there was one elevator from the garage then you must walk through the hotel to get the the other elevators that go to the guest rooms, but it wasn't far. The gift shop has very little in it and is very expensive, so bring whatever you need. There are not any restaurants within walking distance, but there are a ton of places to eat and shop within a 10 minute drive. Overall, it was a fantastic experience and we will definitely be stay here again.

Stayed: July 2014, traveled on business
1  Thank Amanda L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelMngerGM, General Manager at The Westin Washington Dulles Airport, responded to this reviewResponded July 15, 2014

Thank you for your review. I was absolutely delighted to hear how much you enjoyed your stay with us and thank you for your complimentary comments. We do hope to welcome you back very soon.

Be Well, Be Westin

Yours in hospitality,
Linda Tierney
General Manager
Westin Washington Dulles Airport Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 11, 2014

I stay here when in the area for business. The hotel is quiet, clean, well-maintained, and in a great location (convenient to the Toll Road, 28, the airport, and many restaurants) and the setting by large man-made "lake" is serene. There is ample covered parking in the garage behind the hotel. The breakfast buffet is simply amazing! It's well stocked, the servers are friendly and attentive, and the scrambled eggs are the best I've ever had.

I recommend this hotel for business travelers and families.

Room Tip: Ask for a room overlooking the lake. Lower, odd-numbered rooms will view the lake and not the apartment building across the street.
  • Stayed: July 2014, traveled on business
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Thank AnnapolisBob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelMngerGM, General Manager at The Westin Washington Dulles Airport, responded to this reviewResponded July 12, 2014

I am grateful for your return to the Westin Dulles hotel and thank you for your positive remarks about your experience here. As great as it is to have a beautiful new facility here, it is really the staff that makes our hotel what it is, and they strive to go above and beyond to welcome every guest who walks into our lobby everyday.  We look forward to welcoming you back soon!

Be Well, Be Westin

Yours in hospitality,
Linda Tierney
General Manager
Westin Washington Dulles Airport Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 23, 2014

this place is OK if you need to sleep near dulles, we tried to do payments with a pre-authorization process for our own internal admin purposes and the hotel completely, messed it up and then refused to fix it - i would not recommend them if you need to do anything remotely complicated with the payment.

  • Stayed: May 2014, traveled on business
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1  Thank AmericanVoices
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 22, 2014

I stay here when traveling for business, as the hotel is well maintained, the rooms are extremely quiet and they have a complimentary shuttle that drops me off at the office and the local town center in the evenings, as food choices are extremely limited within walking distance of the hotel. I had a bad experience one time and after several contacts, a resolution was reached and the manager apologized that the situation was not handled in the most positive or professional manner.

  • Stayed: June 2014, traveled on business
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Thank Tora T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelMngerGM, Manager at The Westin Washington Dulles Airport, responded to this reviewResponded June 23, 2014

Thanks again for taking notice of our shuttle service and how much appreciated it is. We try to go above and beyond to assist your every need during your stay at the Westin Dulles. We are one of the few area hotels that offers complimentary shuttle service to local corporate offices and businesses. We hope to see you again in the near future.

Be Well, Be Westin

Yours in hospitality,
Linda Tierney
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 22, 2014

We loved staying at this hotel. The hotel is clean and spacious. It's very good for families. The heavenly beds were very nice. The breakfast buffet has a fruit bar, cheese and meats, Danishes, bagels, and oatmeal. The buffet also had hot foods like eggs, breakfast potatoes, bacon, and sausage.

The pool is not really big, but it's indoor and there's enough room for a few families to enjoy the water. There was also a lifeguard on duty, which most hotels don't have.

It's a little far from DC and the train stations, but it's in a very pretty neighborhood.

I would recommend this hotel for families and for the business traveler.

Room Tip: We had rooms on the 8the floor and room 842 was cool because we could see the planes taking off from Dulles Airport. You could not hear the planes!!
  • Stayed: June 2014, traveled with family
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1  Thank travelwithease
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelMngerGM, Manager at The Westin Washington Dulles Airport, responded to this reviewResponded June 23, 2014

Thank you for your feedback with fellow TripAdvisors. I am so pleased you enjoyed your stay at the Westin Dulles and your comments were wonderful to read. We look forward to welcoming you back soon.


Be Well, Be Westin

Yours in hospitality,
Linda Tierney
General Manager
Westin Washington Dulles Airport Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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