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The Westin Washington Dulles Airport
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Reviews (773)
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Reviewed June 23, 2013

Great place to stay, just a well kept and attractive hotel. Great bed, clean and fresh. Great staff! So why does a high end hotel that offers so much make pay a fee to use there wifi? I can get free wii at a coffee shop, I don't stay at a Westin cause its cheap, so why trouble me with a separate charge for what budget Hotels provide for free?

Stayed: June 2013, traveled on business
Thank Rwill97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda T, General Manager at The Westin Washington Dulles Airport, responded to this reviewResponded June 27, 2013

Dear Rwill97,

Thank you for your compliments and feedback about your experience.
I understand your frustration with the $9.95/24hr internet charge. Larger businesses and hotels (Westin Dulles has 314 guest rooms) usually charge more for internet because it is more costly for bandwidth and maintenance costs to provide high speed internet access to the modern guest who often has an iPad, laptop and smart phone all connected at once.
We truly appreciate your feedback as we are constantly analyzing ways to provide the most enjoyable stay possible for our guests.

Yours in hospitality,
Linda Tierney
General Manager
Westin Washington Dulles Airport Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 19, 2013

had the opportunity to spend three nights at this hotel while visiting family in leesburg, it was just wonderful, from the doorman to housekeeping everything was just perfect.The room was clean, bright, and the bed was HEAVENLY!!!Dinner the first night was very good, great choices, and the breakfast choices on all three mornings was excellent. A big thank you to Julio our waiter on all three mornings who was very attentive, friendly,and patient with us. I highly recommend this hotel to anyone planning to spend time in the area. The Manager of this hotel should be very proud of their staff, with the great job they are providing to their guests.

Room Tip: room facing the pond nice view in the morning
  • Stayed: June 2013, traveled with family
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Thank sharon652013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 17, 2013

Had to grab a hotel room for a quick night's sleep. Actually thought I had called a Sheraton since WIFI at Dulles was iffy. From the confo email, I saw I was at the Westin. Didn't like that the hotel pick-up and drop-off was at the end of the terminal but the ride to/from the airport is about 10 minutes. Little delay in checking is since the booking I did over the phone hadn't reached the hotel but my confo email made it easier for the front desk staff. Room was quiet and the atmosphere was what I needed - a big, fluffy comfortable bed in a soothing room. Great shower with 2 heads and a chamomile tea and to sleep. Up and out early ... not there long enough to see but the view from the room was over a lake. Quiet neighborhood and don't recall hearing too many planes.

Room Tip: Room with a lake view
  • Stayed: June 2013, traveled solo
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Thank RoundWorld80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 13, 2013

Being stuck at Dulles due to weather, I dreaded staying at an airport hotel, but the Westin Washington Dulles Airport proved to be much better than the average airport accommodation. Our room was pleasingly furnish and quiet. Since it was late at night we had to eat in the bar, which was forgettable and the coffee shop was closed when we left very early, however the room was nice and the staff helpful.

  • Stayed: May 2013, traveled as a couple
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Thank No B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 8, 2013

An airline put us up in this hotel due to mechanical issues with a plane that forced us to miss a connecting flight. We could not have been more pleased with the Westin. The room was very quiet and the bed very comfortable. My wife now wants me to install a double-head shower like this hotel! The staff was very friendly and welcoming. Overall, a wonderful stay under unexpected circumstances.

  • Stayed: June 2013, traveled with family
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Thank SEB8536
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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