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The Westin Washington Dulles Airport
Ranked #8 of 20 Hotels in Herndon
GreenLeadersSilver level
Level Contributor
51 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Nice”
4 of 5 stars Reviewed April 9, 2013 via mobile

Nice hotel and convenient location to major highway restaurants and local businesses
Would be nice if they had an executive lounge for frequent platinum Starwood guests but I know not all Weston's have them
Would definitely stay here again
The front staff were very welcoming and friendly upon check in

  • Stayed April 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank eweinz22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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629 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (115)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
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English first
New York City, New York
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed April 8, 2013 via mobile

I stayed in this hotel for 3 nights and enjoyed it very much.Service overall was very friendly and helpful anytime we used them for anything from reception check in, to bell desk ... To breakfast ...
Rooms are very specious and cozy.Best part for me and my wife was the bed is so comfortable huge -simply amazing !
Bathroom really big too
Over all I recommend the hotel
Bad part for me nothing around for fun
Also taxi you need to wait long time
If you would like you to party in Washincton DC it's 60$ by taxi
In the area it's nothing there - it's conservative kind of.
There is a pool and sauna
Was empty nobody there
Water in the pool was warm ...
I was in 817 room which had very good view and very close to the elevators which we loved
Look for good price on Internet
Hope you lucky to find good deal for this wonderful hotel

  • Stayed April 2013
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Delyan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norman, Oklahoma
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed April 3, 2013 via mobile

The more I stay at The Westin the more I like it. In every stay, I've had great reception from the staff. The rooms are clean and the bed is super comfortable. The Westin staff definitely know how to treat and take care of their guests.

  • Stayed April 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Marjan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda T, General Manager at The Westin Washington Dulles Airport, responded to this review, April 6, 2013
Dear Marjan P,

Thank you very much for your kind words regarding your stays here. We take pride in the fact that our staff genuinely cares about each and every guest and does everything possible to make their stays enjoyable.
We especially appreciate our most loyal returning guests such as yourself. Now that you have come to know the property and staff, please do not hesitate to reach out to me if there are any ways we can make your next stay even more enjoyable.

Sincerely,
Linda Tierney
General Manager
Westin Washington Dulles Airport Hotel
linda.tierney@westinwashingtondulles.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roanoke, Virginia
Level Contributor
196 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed March 31, 2013 via mobile

My daughter booked this room at a great rate. I had low expectations, but it was one of the mixes rooms I've stayed in! Comfortable bed, TV with too many premium channels, shower with two heads, nice amenities. Minor inconveniences (door key didn't work whe I first arrived, big restaurant was closed at 7pm, and close-by restaurant choices are very limited) didn't detract from this very nice room. I'll be looking for Westin hotels in future travels.

  • Stayed March 2013
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Joe58156
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vermont
Level Contributor
258 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
5 of 5 stars Reviewed March 31, 2013

Laid-over by a delayed flight, we were placed in the Westin Dulles (Herndon) and were absolutely pleased following our stay. Our state-of-mind was one of exhaustion, yet all the details of our stay went smoothly. The shuttle to the hotel was efficient (however, there were unknown guests on the back of the bus along for the ride and I really did not like this - about 4 people sat in the back of the van silently with hoodies over there head.. however... one we got to the hotel all was OK). Lobby was gorgeous. They obvious spent effort to make this property attractive. Lots of security presence, which was concerning at first. However, front desk staff was friendly, helpful, accommodating and just perfect. The sculpture by Kerry Vesper at the check-in desk was over the top beautiful (I asked about the artist, which is how I know the name). There seemed to be a lot of staff members hanging around for security reasons (my thought), around the hallways upstairs at the elevators, but they were a presence, cleaning staff?, security? a question mark. If I were management, I might want to know. As a guest, I asked myself what the reason was? But, despite this question, we were happy and slept well. Rooms were spacious,very clean, well-appointed. Internet worked fine. All in all, just perfect till we got back on our itinerary. Hot breakfast buffet was somewhat predictable, but really, just right and well-appointed. Staff in the restaurant was friendly and efficient. Many thanks. I was pleasantly surprised.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Miley2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
140 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed March 30, 2013 via mobile

This is another fine example of a SPG hotel. Parking is free. Check in was easy. The staff very accommodating. My first room was on a low floor with a view of a wall; however, with one quick call they moved me to a much nicer one. My two issues are:

This hotel is located in a pseudo commercial residential area near the airport with NO access to offsite resterants or stores. Be prepared to drive if you want anything other than food served at the hotel. It is very close to IAD.

My room was clean the first day I arrived (was there for 7) but then the cleaning service went down hill from there. The first day.. Good. Second day..I left several times for more than an hour each time and the attendant never showed up. She even saw me leave twice. At 6 pm when I got into the hotel for the night.. She knocked on my door. The last day the attendant cleaned but by that I mean she made the bed. The coffee was not replenished. The bathroom not cleaned.

Overall a good hotel that I will stay at again. They can't change the location and I'm hoping the house cleaning issue was a fluke.

  • Stayed March 2013
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Adam W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florida Panhandle, Florida
Level Contributor
123 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed March 29, 2013

I recently spent two nights at this hotel. It was clean, the rooms comfortable, the staff was very friendly and the breakfast they served our party was wonderful. I would definitely stay here again. We had a party of 36 (26 kids, and 10 adults) and the hotel staff was wonderful with our kids. We really had a great experience at this hotel.

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Nancy E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Westin Washington Dulles Airport

Property: The Westin Washington Dulles Airport
Address: 2520 Wasser Ter, Herndon, VA 20171-6177
Phone Number:
Location: United States > Virginia > Fairfax County > Herndon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Green Hotel in Herndon
#6 Romantic Hotel in Herndon
#11 Business Hotel in Herndon
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Westin Washington Dulles Airport 4*
Number of rooms: 314
Official Description (provided by the hotel):
Enjoy the comfort of Westin, only minutes from Dulles Airport. In addition to a convenient location and comfortable hotel rooms, our hotel provides amazing meeting and event space. ... more   less 
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Also Known As:
The Westin Washington Dulles Airport Hotel Herndon

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