If all you want is a really nice, comfortable bed and a clean pretty bathroom, stay here. If you want good food and any kind of design logic, stay elsewhere. In other words, if you are tired and not alert to very subtle clues, be prepared to be extremely frustrated.
Entering the lobby, the check in is so discreet, it is hard to find. I never did find a restroom on the first floor. I drove around the hotel looking for the entrance to the parking garage only to find, after I'd parked in one of the four spots by the restaurant, that the dirty service alley I thought went to the kitchens actually led to the garage - there is no sign. The elevators to the rooms are hidden (no sign) and when we finally got the attention of the valet parking attendant, we found out the elevator to the parking garage is even more hidden behind the conference center (no sign). We had chosen this hotel because it had a pool and a hot tub and we had to be somewhere nearby at 7am. So we went to the pool and tried 4 times to get in the door labeled "Pool - hours ...." The lifeguard was lounging within sight of the door on his phone. Eventually we found a second, unlabeled door (of course) which did open to our key cards. The tiny pool was not really worth it, but the hot tub was very hot and the towels were nice. After the pool, we went to the restaurant for a quick bite before bed and the service and food was typical of this type of hotel - very expensive, not very good, with very slow service. All in all, I don't regret it, but I paid more for 2 meals, 4 desserts, 2 cups of coffee and 1 glass of wine than I did for the room.
- Official Description (provided by the hotel):
- Enjoy the comfort of Westin, only minutes from Dulles Airport. In addition to a convenient location and comfortable hotel rooms, our hotel provides amazing meeting and event space. ... more less
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- Also Known As:
- The Westin Washington Dulles Airport Hotel Herndon