My fiancée and I spent the night here recently, and had an overall pleasant experience. The room was spacious and clean, it had modern appliances, and we enjoyed a nice, peaceful night in our room. That being said, I have a few suggestions I would offer that would earn it a higher rating from me. First, include free wireless Internet in the rooms. It's 2012, we live in a digital age, and I'm willing to wager that 95% of all people that stay at this hotel have either a laptop, tablet, or smart phone of some sort. Having a free wireless lounge in the lobby is just not in keeping with the times. Second, we arrived on a Saturday afternoon and were hungry for lunch. We saw a menu in the room for room service. The menu included a breakfast menu and an "all day" menu. Now, I don't expect a hotel to have 24 hour room service, as that is typically reserved for luxurious resort type hotels, but when I see a menu with the words "all day" on it with no hours listed to explain what "all day" means, I would at least expect it to include lunch time and not just dinner. Our calls for room service went unanswered, indicating that either this "all day" menu was more so just a dinner menu, or that maybe they were understaffed that day. Point being, I was expecting more than unanswered calls.
- Official Description (provided by the hotel):
- Welcome to the Sheraton Herndon Dulles Airport Hotel, just a quick ride from the Washington Dulles International Airport. Our location makes us your ideal spot when visiting the Herndon & Dulles area. You can host your meeting or event in one of our four meeting spaces or take our complimentary shuttle to discover downtown Washington D.C. Or you can take a quick visit to one of Virginia's top producing wineries. No matter the reason for your stay, you will be welcomed by our staff with a smile and a Sheraton Sweet Sleeper (C) Bed. Get all your work done with our first class business center, or unwind in our heated indoor pool. Afterwards you'll always be welcome for cocktails at the Sheraton Club Lounge. ... more less
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