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“Great Hotel - would return” 5 of 5 bubbles
Review of Hyatt Place Herndon / Dulles Airport - East

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Hyatt Place Herndon / Dulles Airport - East
Ranked #12 of 20 Hotels in Herndon
Pennsylvania
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Great Hotel - would return”
5 of 5 bubbles Reviewed September 24, 2009

We were very pleased with the cleanliness, amenities and helpfulness of the hotel staff. Rooms were laid out nicely and the "corner sofa" was comfortable and user friendly. Lighting excellent for reading. While the hotel is a bit hard to find (the staff said they were working on that), I'd suggest that you stay on HunterMill Road (4 lane road taking you through the complex which is basically composed of offices, apartments and hotels) past where it narrows to two lanes. Shortly after the road resumes 4 lanes, there is an intersection with a Sheraton on the left. Turn left past the Sheraton and the Hyatt Place is next to it. (may not be the directions on the website, but found to be the most direct) One suggestion is that there should be more newspapers. I went to the desk at just after 7:00 AM and got the last one. Would certainly return.

Stayed September 2009, traveled on business
Helpful?
Thank LionTraveler8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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florida
Level Contributor
55 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed July 28, 2009

The room was very neat, clean and beautiful. I am very picky when it comes to hotel rooms and this one did not disappoint. The only small downside is the hot water. We turned on the shower and literally had to wait over a minute or two in order to receive hot water. So much for conservation!

The room has a nice size sofa that is separated by a partician from the bedroom. The flat screen TV totally did not disappoint! The thing was HUGE! It was nice to kick back on the sofa and watch television.

There was a refrigerator in the room; however, no microwave.

The hotel is in the middle of a business park with other hotels in the surrounding areas. If you are looking for nightlife, then this is not the hotel for you. If you want peace and relaxation then I definitely would recommend this hotel.

They offer a continental breakfast with cereal, bagels, toast, english muffins, fresh fruits, no fat milk, 2% milk, coffee and orange juice. You can order a hot breakfast but you must pay for it.

  • Stayed July 2009, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Watchmitravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HPdullesgm, General Manager at Hyatt Place Herndon / Dulles Airport - East, responded to this review, August 9, 2009
Good Day,

Thank you so much for the kind words! we are proud of the hotel and I am pleased to hear you enjoyed your visit.

You may be happy to know that we are adding microwaves to all of our guestrooms and that the install project will be complete in early 2010. We have many in place already and several also for gusts upon request.

I hope to see you again when your travels next take you to the Dulles / Herndon area.

Best,

Ric Pomeroy, CHA
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Menlo Park, California
Level Contributor
24 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 bubbles Reviewed June 10, 2009

If you've seen one Hyatt Place, you've seen most of them. This one is very much in the mold of many other Hyatt Places -- which is generally a good thing: spacious rooms, clean and simple furnishings, large flat-screen TV, reliable wi-fi, and super low price. The price (in this case, $62 plus tax) was great. Unfortunately, the other typical thing regarding Hyatt Places is that they are frequently situated in the middle of nowhere, and that is certainly the case with this one. I arrived after midnight, so the hotel's airport shuttle to/from Dulles had stopped running, and my taxi driver had a very hard time finding this place, even with the map I had printed out. Turns out that it is right next door to the Dulles Sheraton, so if you're giving someone directions to get there, that might be a helpful data point.

Not luxurious by any means, but overall, a decent stay and very good value for money.

  • Stayed June 2009, traveled on business
    • 5 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Monterone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
USA
1 review
5 of 5 bubbles Reviewed May 6, 2009

This was my first time staying at a Hyatt Place and I was very impressed and they made a Hyatt Place person out of me! I was greeted when I came in by the desk clerk, and they even offered me a tour, which I thought was very cool! The staff really went out of their way to make my stay enjoyable, and by the third day, when I was getting coffee, they just remembered what it was and I didn't even have to ask. Rooms very clean -- overall I was very pleased with this hotel and would recommend it to anyone staying near Dulles Airport.

  • Stayed April 2009, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank rangerd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HPdullesgm, General Manager at Hyatt Place Herndon / Dulles Airport - East, responded to this review, August 9, 2009
Good Day,

Thank you for your kind words. I too am impressed with the property. I have been GM for only a month now, and I agree - it is a VERY clean hotel.

I'll be sure to share your remarks with my team. It will be sure to place smiles on my teams' faces!

I hope to host you again soon.

Warmest Regards,


Ric Pomeroy, CHA
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Place Herndon / Dulles Airport - East

Property: Hyatt Place Herndon / Dulles Airport - East
Address: 13711 Sayward Dr, Herndon, VA 20171-6305
Phone Number:
Location: United States > Virginia > Fairfax County > Herndon
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Airport Transportation
Hotel Style:
#2 Romantic Hotel in Herndon
#10 Business Hotel in Herndon
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt Place Herndon / Dulles Airport - East 3*
Number of rooms: 151
Official Description (provided by the hotel):
Located at the entrance to Dulles International Airport and west of Washington D.C., the Hyatt Place Herndon/Dulles Airport-East hotel offers access to some of the area’s best attractions. The hotel features spacious guestrooms with the Hyatt Grand Bed™ and 42" flat panel HDTV. Additional amenities include complimentary Wi-Fi throughout hotel, complimentary breakfast buffet, fitness center, 24/7 Guest Kitchen serves snacks/entrees, Intimate Bakery Café, business center, complimentary parking and complimentary airport shuttle. ... more   less 
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Also Known As:
Hyatt Place Herndon / Dulles Airport - East Hotel Herndon

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