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Hyatt Place Herndon / Dulles Airport - East
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Reviews (522)
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All reviewsl shaped couchlarge couchdulles airportfree breakfastpull out couchdesk areanice breakfastthe shuttle driverbusiness triproom was spaciousair conditionerthe breakfast areasitting areahot breakfastking bedone night stayindoor pool
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Reviewed August 30, 2012

We stayed here because of the location and cost. Great breakfast, clean rooms, very quiet, and wonderful service. Would highly recommend this hotel and would stay here again. We never heard a single plane. The pull out sofa was more comfortable than most beds in other hotels

  • Stayed: August 2012, traveled with friends
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Thank StaciePreston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 22, 2012

I stayed here for a week during corporate training. Very nice place.

PROS:

Shuttle pick-up from the airport to the hotel. They also were very willing to take me anywhere within the local area, including restaurants, businesses, etc. The driver was very friendly and courteous.

The hotel had no issues holding my luggage after checkout while I remained in training and seen the sights in the area. I felt this was a nice touch, and helped me keep a peace of mind.

The breakfast is very good, especially for free. Typically hotels that offer a complimentary breakfast will often offer a slim variety of items. That did not seem to be the case with this hotel, plenty of items to choose from. Even the coffee was good.

Lastly, the staff was always friendly engaging in conversation and very helpful with suggestions of places to eat and things to do.

Cons: None to speak of.

Summary - I would certainly recommend this hotel to anyone visiting this area, especially if you want to remain close to the airport.

  • Stayed: September 2011, traveled on business
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2  Thank Jimmy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 22, 2012

Location: Hotel is located very close to Dulles Airport and about 30 minutes drive from Washington, DC. It is good spot to stay overnight when you are travelling in business or sightseeing in Washington. Neighborhood is calm, allowing you to have a good rest after tiring day.

Staff: Very flexible and understanding (I arrived with friends in the middle of night and in spite of some issues with our reservation we got the room we needed).

Rooms: Our room look very decent, however it didn't impressed us in any way. Only gripe was loud and directly blowing on the second bed air-conditioner (air-stream direction couldn't be changed).

Cleanliness: No objections

Breakfast: It was served next to the lobby on the left and it wasn't haute cuisine but tasted better than one may have expected in 3 star hotel (better ranked hotels could have such one). I especially enjoyed toasts prepared by a cook at the back of breakfast place in a small kitchenette.

Other: Complimentary WiFi was very nice addition - it was reliable and worked without any major slowdowns or breaks.

Price/Value Ratio: Excellent. It was really worth stay there.

  • Stayed: May 2012, traveled with friends
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Thank wodzik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 21, 2012

I stayed at this property for 6 days in early August. I had two major incidents while I was there. The first was another guest was also booked to the same room I was in so while I was relaxing in my room I heard the door opened and it was another guest with a key who was just checked into the same room.
My second incident was where house keeping left my room unopened for over 4 hours while I was away. I am still waiting for a sincere apology and some form of compensation from the hotel management.

  • Stayed: August 2012, traveled on business
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Thank yardie8860
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 15, 2012

HYATT PLACE HERNDON DULLES HOTEL:
Location:
The hotel is conveniently located in the vicinity of the Dulles airport. There is a complementary shuttle to and from the airport.

Service:
We were greeted by a very service minded employee. We had a very good first impression of the service and the hotel itself. The lobby was spacious with possibilities for buying refreshments. There were also to complementary Internet machines with a printer. Printing was complementary if needed.

Rooms:
We got a great room. It was spacious, very clean and modern. I think that we got an upgrade from the regular rooms, so it might be that other rooms are smaller. The room had a modern (a bit noisy) air conditioning system, a big flat screen tv and a sofa group in addition to a desk and chair. The bathroom was spacious and very nice. We had a very good impression of the room and it felt comfortable and good.

There were no in house safe in the room. It was possible to store smaller items in the reception, but they did not have space for small laptops.

The hotel provided free newspapers after "first come, first served principle".

Surrounding areas:
The hotel is located in an apartment/ hotel area. It looks like the area is rather new and under expansion. We could not locate any shops in the vicinity nor bus stops. A rental car is preferred if exploring the area in the vicinity. There was a shopping center approx five minutes from the hotel.

The Hyatt Place Herndon Dulles hotel was a great three star hotel. It was modern, clean and provided valuable service. The property itself gave after our opinion a solid four star impression. We can truely recommend to stay at this hotel!

  • Stayed: July 2012, traveled on business
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2  Thank ReiseKurre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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