I spent one night here recently, and while the room was pleasant enough, there were some disappointments.
Being on a tight budget, I generally try to choose the best price available among places that have a good TA rating. So because the Comfort Inn had the lowest advertised prices, that was the choice I made. However, the actual rate charged, even with my AAA discount, was some $30 higher than the advertised rate. When I questioned that, I was told I was being given the cheapest regular rate. However, even while passing through the lobby, I heard much cheaper rates being quoted over the phone, so I have to wonder if there was a bit of price-gouging going on because of the blizzards. I didn't feel like going out to find another spot, so settled for the higher prices.
And speaking of blizzards, that brings us to the next problem. Even though the last snowfall had been more than two days previous, the parking lot had not been cleared at all except for a few spots directly in front. When asking about parking, I was directed to the back of the hotel, but there seemingly had been no attempt to clear parking spaces there, and cars were pulled in haphazardly in every direction, just trying to get enough out of the way so they wouldn't get hit. The back steps had not been cleared at all, and had a treacherous layer of ice under over a foot of snow. It took several attempts to get up the steps with my luggage without falling. Yes, the front entrance had been shoveled, but to get to it would have been a long walk through the dark, uncleared parking lot with over a foot of snow.
The room was comfortable and quiet, but had a strong floral odor, perhaps of some air freshener, than was nearly overpowering. It would have been pleasant in small doses, but had been greatly overdone--and I am not usually sensitive to odors at all.
The combination of circumstances made me decide to cut my stay short and move on to another location after just one night.
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- Also Known As:
- Comfort Inn Dulles International Airport Hotel Herndon
- Comfort Inn Herndon
- Herndon Comfort Inn