I am writing this review from the hotel lobby... Last night the a/c broke down. They never called to let the guest know. We figure it out because we were sweating inside the room. The brought us 2 fans. I assume this a/c is been broken for a while because they were prepared to bring us the fans.
This morning we got an Internet bill (already applied to the credit card). We had our devices "on" but we were not supposed to be charged due to the Hilton honor membership. Anyways they charged us and when I called they just said " yes, we know". What is that? If you know, why do you keep charging people! I guess this people charge you expecting you not to complain. To my surprise they also charged my in-laws and THEY DON'T HAVE A COMPUTER WITH THEM!
BE AWARE! They will charge everybody and if you don't check your bill, they will keep the money!
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- Also Known As:
- Embassy Suites Herndon
- Herndon Embassy Suites