Dont make reservationis at this place!!! I made reservations in July for Late august. I was not able to make the trip, I found this out early August so I called in the 1st week of August to cancel my reservation. I was told on the phone that my reservation was cancelled no problem. I asked for a confirmation number to the cancellation, they give you none. They just say, trust me its cancelled. Well turns out they charged me for a room on the day i was originally suppose to be there. So I called to get this corrected and refunded.....I called over 18 times total and till this day it has not been refunded. The manager kept telling me..."DONT WORRY MY FRIEND I WILL TAKE CARE OF IT". Yeah right! Here its November and still nothing is done about it. My credit card company called them and the lady said that they were down right rude to her on the phone! The card company issued me a temporary refund until they investigate this matter. You get no help from Management at all! they are very rude and clueless on how to run a business. They are not done hearing from me. Ive reported them to VA's Better business bureau and the local District Attorney.
- Official Description (provided by the hotel):
- Motel 6 Harrisonburg South is conveniently located off I-81 near James Madison University, Valley Mall, Rockingham County Fairgrounds not to mention dining and shopping. Amenities include free Wi-Fi and Micro-Fridges in all rooms, and truck parking. ... more less
- Reservation Options:
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- Also Known As:
- Red Carpet Inn Belle Meade Hotel Harrisonburg
- Red Carpet Inn Harrisonburg