We went on a Tuesday night with about 10 family members. We called in advance to let them know there would be about 10 of us (days in advance). They told us they did not need advanced noticed & we'd be fine just coming in. We got there at 6pm and only had to wait a few minutes to be seated which was great. However, after that it was a MESS! They put us in a room with a large table as well as a 2nd large table for other guests. The poor waitress couldn't even get in-between the two tables they were so close together once both tables were occupied. (We also had a family member in a wheelchair and we had to move all the tables to get them out of the eating area). We may have been seated quickly, but the wait for our food was OVER 1.5 hours - we had some young children and it was a little too long! Most of us ordered the 1/2 sandwich/salad/soup, so there was not too much to cook. The poor waitress was actually running back and forth I"m assuming due to the fact that there was not enough help on staff. The food was very mixed ... a few people thought their food was ok but most did not like it at all. My soup was awful & cold! It was asparagus soup - the stalks must not have been cleaned or woody-parts cut off because we were pulling TONS of woody stalks out that were not even chewable. I finally quit eating the soup because I couldn't stand pulling the things out of my mouth! I bet by the time I was done I had almost 1/4 cup full of them on the plate! Other family had different soups & meals and most were unhappy, but we felt so sorry for the poor waitress that was overwhelmed we didn't want to return it. This place needs to add to it's staff & come up with cooks that can make the meals a little better, because the potential is there, they just really miss the mark!