This was the BEST Marriott experience I ever had! I have been a gold member for years and this property treated us top notch. The property itself is excellent! The purpose of my stay was a overnight stop-over to South Carolina to attend my Grandmothers funeral. A friend of mine accompanied me for driving and moral support. As soon as we arrived at this property for the stop over, Savanna and Elle made us feel welcomed. One of them even came from around the "check-in" desk and stood next to us to explain all the amenities of the property. That was a great touch! I then explained to them the purpose of my trip and they were genuinely caring and expressed to me that they would make our stay as comfortable as possible. They even took the time to write a hand written sympathy card to our family and slipped it under our door! Savanna nor Elle were there when we checked out, but I want them to know that their kindness, helpfulness and caring made a HUGE difference in the trip to my Grandmothers funeral in SC. I don't know if they knew what impact they had on me. Thanks Savanna and Elle! Keep doing what you do! It makes a difference in peoples lives and their travels thru it!!
I wanted to write Tim Fitzgerald an email to personally thank his 2 employees, but could not find his email. I noticed he replies at times to tripadvisor, so I hope he reads this!! Thanks Tim for having employees like Savanna and Elle!!!
- Official Description (provided by the hotel):
- Harrisonburg's newest upscale extended stay hotel! Located in the gorgeous Shenandoah Valley of Virginia, the Residence Inn by Marriott Harrisonburg is the ideal choice for a quick trip or a long stay. We are conveniently located just minutes from James Madison University, Massanutten recreation area, Skyline Drive and the Blue Ridge Parkway. The Residence Inn by Marriott Harrisonburg is the Shenandoah Valley's best choice for the marathon business traveler or the relocating family. We feature fully equipped kitchens including full-size Energy Star appliances, a luxurious fitness center, a full size pool and whirlpool, complimentary hot breakfast buffet daily, complimentary high-speed internet, 37" LCD flat panel televisions with HD programming and evening socials for guests. Bring your dog because our hotel is pet friendly! When business travel or a recent move brings you to Harrisonburg, the Residence Inn by Marriott Harrisonburg makes you feel at home! ... more less
- Reservation Options:
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- Also Known As:
- Residence Inn Harrisonburg Hotel Harrisonburg