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Harrisonburg
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Traveler rating
368
141
57
23
12
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All reviews beautiful hotel parking garage lobby bar jmu campus hotel restaurant walking distance to downtown downtown harrisonburg the location is perfect bathroom floor football game rooms were very clean the room was nice breakfast buffet would definitely stay here again king bed mini fridge staff was friendly
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Reviewed January 20, 2020

Where is the Shower door ? Or is that just the style room could have had more pop to it and why does the restaurant close at 11 it should be until like 2 am for those late comers like me. just my opinion

Date of stay: January 2020
Trip type: Traveled with family
Review collected in partnership with this hotel
Thank kylelrigler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelMadisonSVCC, Guest Relations Manager at Hotel Madison & Shenandoah Conference Center, responded to this reviewResponded January 21, 2020

Hello and thank you for your stay at Hotel Madison and for visiting our restaurant. Yes, Montpelier Restaurant does close at 11:00 pm on Friday and Saturday nights, which closely aligns with the typical demand we experience. You may be the exception with a 2am request! :)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 20, 2020

If you are going to self label yourself as a premier destination, then you need to step up the quality. We found that are room was rather dusty and not cleaned well. I used a clorox wipe on all surfaces (bathroom included) before using. The bed sheets seemed of low quality and rough, while the pillows were uncomfortable. We dined downstairs, and again were underwhelmed by our meal. We ordered the loaded nachos and the burger special. The pork in the nachos was cubed, rather than shredded which I think would have been better. The burger (ordered medium done) was overcooked and dry ($12 burger). I am glad we did not order the $31 ribeye steak! It seemed more like an Applebees, and less of the gourmet meal I was expecting. We may not give you another chance!

Date of stay: January 2020
Trip type: Traveled with family
Review collected in partnership with this hotel
1  Thank ljneff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelMadisonSVCC, Guest Relations Manager at Hotel Madison & Shenandoah Conference Center, responded to this reviewResponded January 21, 2020

Thank you for choosing to stay at Hotel Madison; we appreciate your visit as well as your feedback. Because guest experience is very important to us, we apologize that you were disappointed and will consider all of your comments for any improvements that can be made.

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Reviewed January 19, 2020 via mobile

We arrived late on a Sunday night, looking for a comfortable night’s stay during our long trek from Cape Cod to Texas. Just cannot say enough good things about this place; it is lovely. The facility is spotless, the room spacious and the service was outstanding. To that point, we’d like to especially thank Cameron, who greeted us cheerfully and was pleasant and professional while all the while totally engaged. We appreciated his warm hospitality and it set the tone for our stay. Highly recommended.

Date of stay: January 2020
Trip type: Traveled as a couple
Thank mrd0125
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelMadisonSVCC, Guest Relations Manager at Hotel Madison & Shenandoah Conference Center, responded to this reviewResponded January 20, 2020

Thank you for choosing Hotel Madison along your journey and for the lovely review and recognition of a staff member. We'll glad you were pleased and will be sure to pass your comments along to our Director of Guest Services. We hope you enjoy the rest of your trip to Texas and visit again when next in our area.

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Reviewed January 18, 2020

Did not expect this quality at this price. We’ve had much less for a whole lot more! The room was fantastic with easy access to the lobby and restaurant on the main floor. The parking garage is just a short walk from the entrance and very well lit and clean. The bathroom...clean and spacious with everything one would expect.

Date of stay: January 2020
Trip type: Traveled with family
Review collected in partnership with this hotel
Thank tclark210079
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelMadisonSVCC, Guest Relations Manager at Hotel Madison & Shenandoah Conference Center, responded to this reviewResponded January 19, 2020

We appreciate your stay at Hotel Madison! Thank you for being our guest and for taking the time to review your visit. We're glad you enjoyed it.

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Reviewed January 16, 2020

A first class facility, with nice comfortable rooms. Parking was a little far away, but to be expected in such a large facility. Was happy to see great Eduroam Wi-fi coverage, as I work for a higher education university.

Date of stay: December 2019
Trip type: Traveled with family
Review collected in partnership with this hotel
Thank wdawes2020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelMadisonSVCC, Guest Relations Manager at Hotel Madison & Shenandoah Conference Center, responded to this reviewResponded January 17, 2020

Thank you for choosing Hotel Madison for your New Year's Eve stay. We appreciate that you took the time to review your visit and are pleased that you enjoyed the comfortable accommodations and WiFi service. Our adjacent parking garage is connected to the hotel's mezzanine level via a covered walkway — hopefully, you saw that versus walking out and around. Please visit again when next in the Harrisonburg area!

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