My daughter absolutely loves hotels, so it's nothing to get a room on the other side of town just to please her. We booked the room the same day (about 11am) and was told check in will be at 3:00 pm...cool! We had a movie date at 4:00 pm which was minutes away. Sooooo 3pm rolls around and we are told the room is not ready... no rooms are ready for check-in. Using my patience, I said ok. However, others came in after us and checked into their rooms without any hassle or being told "your room is not ready yet." Long review short, the room was not ready until 4 pm. I asked for a supervisor (none available). I asked to speak to someone in charge (none available). Needless to say, my attitude changed from thrilled to disgusted. The excuse was "we had large parties and the hotel sold out last night and tonight". My point was this is a hotel chain, are you not prepared to handle such business...Nevertheless, the stay overall was just ok. We receieved calls about noise coming from our room. And at the time, we just walked into the room from our night out. Just an awful experience! The pool area is small but it was just enough to please my daugther and it was not too busy with guests the time we went. The full breakfast buffett was a great assest and the location is perfect...only minutes from everything. The beds are just ok and the television was outdated.
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- Also Known As:
- Country Inn & Suites Hampton Hotel Hampton
- Country Inn And Suites Hampton
- Country Inn Hampton
- Hampton Country Inn