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Embassy Suites by Hilton Hampton Hotel Convention Center & Spa
Ranked #2 of 26 Hotels in Hampton
Certificate of Excellence
Reviewed April 16, 2014

Overall, this was a great place to stay--the rooms were spacious and clean, and the beds were very comfortable. The staff bent over backwards to help with anything that came up. Breakfast was a little slow, but very good. The managers reception was ok...the drinks were great but the appetizers were dismal. We would definitely stay here again!

  • Stayed: April 2014, traveled as a couple
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Review collected in partnership with Embassy Suites Hotels
Thank Ron D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmbassyHampton, General Manager at Embassy Suites by Hilton Hampton Hotel Convention Center & Spa, responded to this reviewResponded April 18, 2014

Dear Ron D,

Thank you for your positive review! We were pleased to hear you enjoyed your stay especially that you found our staff to be helpful and accomodating. We will share your feedback regarding breakfast and the evening reception with our food and beverage team. Thanks again and we hope to see you soon for your next stay!

Sincerely,
Hotel Management

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Reviews (1,155)
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803 - 809 of 1,155 reviews

Reviewed April 15, 2014

Holy Yikes -- worst front desk staff ever (apologies to the few good ones). I had a project to complete for the group I was with and the night staff I had to deal with was absolutely awful -- shocking that in the hospitality industry such people were even allowed to speak with the public! Nice hotel, good management, nice rooms, great breakfast but hard to overcome the consistently unfortunate experiences with some of the staff over the week.

  • Stayed: April 2014, traveled on business
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Review collected in partnership with Embassy Suites Hotels
1  Thank Mary-Ann B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmbassyHampton, General Manager at Embassy Suites by Hilton Hampton Hotel Convention Center & Spa, responded to this reviewResponded April 18, 2014

Dear Mary-Ann B,

Thank you for taking the time to post your review. It was nice to hear that overall you enjoyed your stay at the Embassy Suites Hampton Roads. I am glad we were able to discuss your experience with our night staff yesterday morning and hope that you choose to visit us again for your next stay in Hampton. Thanks again for your comments.

Sincerely,
Hotel Management

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Reviewed April 13, 2014

Was here for a dog speciality. Hotel full and very busy not only with two legged guests but four legged as we'll. for the first time hosting a dog show staff was cool as cucumbers. Everyone from maintenance, housekeeping, food service and front desk a smile on their face and good service in their sole. Kudos!!!!i have stayed in and toured many hotels this one was first class all the way!!

  • Stayed: April 2014, traveled with family
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Thank Cindy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmbassyHampton, General Manager at Embassy Suites by Hilton Hampton Hotel Convention Center & Spa, responded to this reviewResponded April 16, 2014

Dear Cindy S,

Thank you for your positive review! It was so nice to hear you had a first class experience while staying for the dog show this past week. We'll be sure to share your nice comments with our team members. Thanks again for your review and we hope to see you again the next time you visit the Hampton Roads area!

Sincerely,
Hotel Management

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Reviewed April 12, 2014

Needed to visit Hampton VA for an event at Boo Williams Sports Complex. The Embassy Suites location is convenient to that complex, as well as a host of shopping and restaurants.

The hotel is atrium style, with a comfortable and attractive decor. Although a large hotel with 10 floors at capacity, it was relatively quiet. Check-in and out was fast. We booked a ""premium" room package. Premium rooms include access to snack and drink machines on the top floor, although limited selection. for no additional cost. Although on the top floor and a full hotel, we never had any significant wait for one of the three elevators.

The room was clean and reasonably comfortable, although a bit small side for a two room suite, relative to some other hotels offering two rooms. The bedding was comfortable, and plenty of closet and drawer space. The only real complaint was that we requested extra pillows on-line when booking, but had to call service to bring them when settling in the first evening. Also, we clearly booked a room for four people, yet the bathroom had just three bath towels. This is a bit annoying, as one would think that a suite that sleeps four would automatically have four bath towels even without knowing that the room was reserved for four people.

Unfortunately, we were mostly out of the hotel while in Hampton. We were unable to enjoy breakfast on the first morning, but did so before checking out on the second morning. The cook to order omelette was quite good. Breakfast selections were plenty. Tables were cleaned relatively fast as people left, so good service too.

Our daughter got to enjoy the indoor pool for about an hour late in the afternoon on our only full day at Hampton. The pool was clean and quiet, the water not too cold, and she enjoyed it. The adult only swim from 9 - 11 PM is a bit of a downer for those of us with kids. Kids always want to use the indoor pool at a hotel, especially on weekends when the hotel crowd is presumably more family than business. My suggestion is to relax those rules on weekends, and allow kids in the pool until closing. If I had a choice between two equivalent hotels and on restricted my kids from swimming at night and the other did not, I would always book the one that did not.

We received a good weekend rate with AAA, for perhaps the most expensive tier of a hotel in Hampton, so it was a great value. All in all, we were happy with our choice while staying in Hampton, and would stay again if ever have to return someday.

Room Tip: Top floor is quiet.
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  • Stayed: April 2014, traveled with family
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Thank SDND
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmbassyHampton, General Manager at Embassy Suites by Hilton Hampton Hotel Convention Center & Spa, responded to this reviewResponded April 14, 2014

Dear SDND,

Thank you for taking the time to share with us your experience during your recent stay at the Embassy Suites Hampton Roads. We were pleased to hear you enjoyed your time with us while attending an event at the Boo Williams Sports Complex. It was especially nice to hear you found our breakfast selection to be plentiful and our service quick and efficient. We will certainly share your feedback regarding the pillows and towels and the swim hours with the appropriate departments. Thanks again for your comments and we hope to see you again soon for your next visit to Hampton, Virginia!

Sincerely,
Hotel Management

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Reviewed April 8, 2014

Had an omelet station, where you could personalize and customize your omelet and go back for seconds. The lobby was beautiful, its like walking into a vacation in one single room. It was clean and very welcoming.

  • Stayed: April 2014, traveled with friends
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Review collected in partnership with Embassy Suites Hotels
Thank Sandra B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmbassyHampton, General Manager at Embassy Suites by Hilton Hampton Hotel Convention Center & Spa, responded to this reviewResponded April 9, 2014

Dear Sandra B,

Thank you for your positive review. We are glad you enjoyed the welcoming ambiance of our hotel and our cooked-to-order omelet station. Thanks again and we look forward to your next visit to Hampton, Virginia!

Sincerely,
Hotel Management

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Reviewed April 6, 2014

Our only disappointment about our stay at the Embassy Suites in Hampton, VA, was that we weren't able to stay longer than one night.

Everywhere we went, we were greeted by gracious and friendly staff, from Stevi to Arrielle at the front desk to the omelet king from Jamaica and the wonderful breakfast men and women who provided heavy whipping cream for my coffee, as well as all of the other outstanding hotel staff who assisted us with extra towels, good advice, and attention to detail -- all the things that make for a memorable stay that is conducive to returning over and over, again.

If you are staying in the Tidewater area, there is only one place to stay: Embassy Suites of Hampton.

  • Stayed: April 2014, traveled on business
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Thank suite_warrior
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmbassyHampton, General Manager at Embassy Suites by Hilton Hampton Hotel Convention Center & Spa, responded to this reviewResponded April 7, 2014

Dear suite_warrior,

Thank you for taking the time to share with us your positive experience. It was especially nice to hear that you received outstanding service from our team members. They work hard to make sure our guests have a wonderful stay and we will be sure to share your comments with them. We hope to see you again soon for your next visit to Hampton, Virginia!

Sincerely,
Hotel Management

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Reviewed March 31, 2014

My stay at the Embassy Suites in Hampton Virginia was truly a pleasant experience. It was a very busy weekend with three wedding, a church convention, a basketball tournament, and business meeting, and the staff handled all of that with no problems, and was attentive to the guest needs. I truly enjoyed the complimentary breakfast, with cook to order omelet's, and a variety of fresh cooked breakfast items to choose from. I look forward to staying there again the next time I'm in town, which will be soon.

  • Stayed: March 2014, traveled with friends
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Review collected in partnership with Embassy Suites Hotels
Thank Christine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmbassyHampton, General Manager at Embassy Suites by Hilton Hampton Hotel Convention Center & Spa, responded to this reviewResponded April 1, 2014

Dear Christine M,

Thank you for your positive review! It was nice to hear you found our staff to be attentive and that you enjoyed our complimentary breakfast. We look forward to your next visit to Hampton, Virginia!

Sincerely,
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Hampton Hotel Convention Center & Spa

Address: 1700 Coliseum Drive, Hampton, VA 23666
Phone Number:
Location: United States > Virginia > Hampton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Hampton
#3 Family Hotel in Hampton
Price Range: $123 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Hampton Hotel Convention Center & Spa 3.5*
Number of rooms: 295
Reservation Options:
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Also Known As:
Embassy Suites Hampton Rd Convention Ctr Hotel Hampton
Hampton Embassy Suites

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