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Embassy Suites by Hilton Hampton Hotel Convention Center & Spa
Ranked #2 of 26 Hotels in Hampton
Certificate of Excellence
Reviewed March 31, 2014

The Embassy Suites Hotel has a very beautiful appeal upon our arrival to check in. The hotel lobby/registration area is tastefully decorated and clean. As a first-time visit to the hotel, we were pleasantly pleased and awed with the inside appeal of the hotel. We were very impressed how outside each room overlooks the atrium. Would stay at the Embassy Suites again during our travels.

  • Stayed: March 2014, traveled as a couple
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Review collected in partnership with Embassy Suites Hotels
Thank Zelda D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmbassyHampton, General Manager at Embassy Suites by Hilton Hampton Hotel Convention Center & Spa, responded to this reviewResponded April 1, 2014

Dear Zelda D,

Thank you for taking the time to share your review! We were glad to hear you enjoyed your first stay here and that you were pleased with our atrium area inside our hotel. We appreciate your comments and hope to see you again soon for your next stay!

Sincerely,
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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866 - 872 of 1,211 reviews

Reviewed March 29, 2014 via mobile

Excellent visit at this hotel. First rate!!! The evening check in with drinks and light food was great. What a wonderful treat. The room was impeccable and comfortable. We were please with the breakfast, decor and hotel environment. Coming back !!

Stayed: March 2014, traveled as a couple
Thank Astaire81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmbassyHampton, General Manager at Embassy Suites by Hilton Hampton Hotel Convention Center & Spa, responded to this reviewResponded April 1, 2014

Dear Astaire81,

Thank you for sharing with us your positive experience at the Embassy Suites Hampton Roads! We were especially glad to hear you enjoyed many of our amenities including our evening reception and complimentary breakfast. We look forward to your next visit!

Sincerely,
Hotel Management

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Reviewed March 24, 2014

This was my first time staying with Embassy Suites and I must say I will not stay at any other Hotel when traveling, if this is available. Very clean, food was great, staff was wonderful! Rooms were very spacious and clean.

  • Stayed: March 2014, traveled on business
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Review collected in partnership with Embassy Suites Hotels
Thank Kathy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmbassyHampton, General Manager at Embassy Suites by Hilton Hampton Hotel Convention Center & Spa, responded to this reviewResponded March 27, 2014

Dear Kathy D,

Thank you for sharing with us your positive experience at the Embassy Suites Hampton Roads! It was nice to hear you had a wonderful first visit here and we look forward to seeing you again soon. Thanks again for your comments!

Sincerely,
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 18, 2014 via mobile

The people in this hotel are so rude, the are not kind. The laundry room is dirty all the time, it has dust everywhere. And the housekeepers are not kind either and they don't clean the room well. The carpet in the halls are dirty too all the time. I don't want to come back anymore.

Stayed: March 2014, traveled on business
1  Thank Filobouquets
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmbassyHampton, General Manager at Embassy Suites by Hilton Hampton Hotel Convention Center & Spa, responded to this reviewResponded March 20, 2014

Dear Filobouquets,

I am very sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are sorry for all of the inconveniences you encountered during your time with us. We are always looking for ways to improve our guest experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider giving us another chance.

Sincerely,
Hotel Management

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Reviewed March 18, 2014

The hotel had soiled linens, empty shampoo container, room smelled, key lock wouldn't work and key had to be replaced at least 5 times, and staff was unresponsive. I would not recommend staying here. They were even replacing the lobby carpet when the hotel was overbooked. Understaffed, low standards for staff and poor decisions which do not have the guest in mind.

  • Stayed: March 2014, traveled on business
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Review collected in partnership with Embassy Suites Hotels
2  Thank Lori E F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmbassyHampton, General Manager at Embassy Suites by Hilton Hampton Hotel Convention Center & Spa, responded to this reviewResponded March 20, 2014

Lori E F,

Thank you for your feedback of your recent stay with us. I sincerely apologize that we were unable to meet expectations and based upon your review I am actively participating with our housekeeping staff to ensure this does not happen again. I hope that if your travels bring you back to the area that you will consider staying with us again. Thank you again; I appreciate your honest feedback.

Sincerely,
Hotel Management

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Reviewed March 17, 2014

I was extremely impressed with the overall professionalism of the staff, the cleanliness of the hotel from entrance lobby to the suites themselves, the amenities, the price and the stay. Thank you Embassy!!!

  • Stayed: March 2014, traveled with friends
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Review collected in partnership with Embassy Suites Hotels
Thank Jodie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmbassyHampton, General Manager at Embassy Suites by Hilton Hampton Hotel Convention Center & Spa, responded to this reviewResponded March 18, 2014

Dear Jodie J,

Thank you for sharing with us your positive experience at the Embassy Suites Hampton Roads! It was so nice to hear you were impressed by our staff and accomodations. We look forward to serving you again in the future and hope to see you soon for your next stay.

Sincerely,
Hotel Management

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Reviewed March 7, 2014

I always stay at this hotel and I am so comfortable there. I attend a quilt fair every year and they accommodate so many people in such a smooth manner. Reception is great and I love having a complimentary breakfast.

  • Stayed: March 2014, traveled solo
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Review collected in partnership with Embassy Suites Hotels
Thank Rosemary R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmbassyHampton, General Manager at Embassy Suites by Hilton Hampton Hotel Convention Center & Spa, responded to this reviewResponded March 10, 2014

Dear Rosemary R,

We appreciate your positive review! It was nice to hear you enjoyed your stay during the Quilt Festival and that you loved our complimentary breakfast. We look forward to your next visit and hope to see you again for next year's festival!

Sincerely,
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Hampton Hotel Convention Center & Spa

Address: 1700 Coliseum Dr, Hampton, VA 23666-4294
Phone Number:
Location: United States > Virginia > Hampton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Hampton
#3 Family Hotel in Hampton
Price Range: $109 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Hampton Hotel Convention Center & Spa 3.5*
Number of rooms: 295
Reservation Options:
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Also Known As:
Embassy Suites Hampton Rd Convention Ctr Hotel Hampton
Hampton Embassy Suites

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