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“VERY CLEAN”

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Hampton Inn Hampton-Newport News
Ranked #1 of 26 Hotels in Hampton
Certificate of Excellence
ashland, United States
1 review
“VERY CLEAN”
4 of 5 bubbles Reviewed October 4, 2013

This was a very nice stay, we enjoyed the hotel. it was clean and comfortable. The staff was very helpful and went above and beyond the normal call of duty. Breakfast was tasty and the hotel was clean and did not have a musty type smell

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Brian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton109, Director of Sales at Hampton Inn Hampton-Newport News, responded to this review, October 28, 2013
Thank you for your kind words ! We have communicated your appreciation of the staff to them and they all say a BIG THANK YOU ! for noticing and appreciating the work !
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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473 reviews from our community

Traveler rating
    298
    133
    28
    8
    6
See reviews for
191
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28
153
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Any
English first
Dover, United States
1 review
5 of 5 bubbles Reviewed October 3, 2013

I arrived early and was happy to know I could checkin and the breakfast was excellent the next morning. I always enjoy my stay at Hampton Inn in different locations. Also, the staff at the front desk printed me directions to the I Hop when I arrived.

  • Stayed September 2013, traveled with family
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Dorothy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton109, Director of Sales at Hampton Inn Hampton-Newport News, responded to this review, October 28, 2013
Thank you for choosing to stay with us and we hope to welcome you back soon !!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
167 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed October 1, 2013

I stayed at this hotel for nearly two weeks recently and this place met my expectation of the brand.

This place is located near the highway and as such, was very easy to reach from the airport. Checkin was easy and the staff have been very helpful, especially with the times where we had keycard issues. Since we were staying for awhile, we liked that this hotel was close to Target, Food Lion (grocery), and Farm Fresh (grocery). There were also numerous restaurants nearby for all budgets, from inexpensive Chinese buffets to the more expensive places at the nearby shopping centers.

Our room was clean and well maintained. The furniture was sturdy and seemed almost new. The mattress was firm and the numerous pillows were in very good condition. There was a small fridge and microwave but they both seem a bit underpowered. The Wifi signal was decently strong in our room and I liked that there was a working ethernet cable at the desk. The complimentary Internet access was reliable.

The breakfast was the average hotel breakfast. I liked that there were 2 waffle makers but the fruit in the fruit bowl seemed off. I also liked the bagged breakfast at the counter each weekday morning.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Leo F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton109, Director of Sales at Hampton Inn Hampton-Newport News, responded to this review, October 2, 2013
Thank you so much for your time to write a wonderful review for our property ! It was our pleasure to host your stay and we would love to have you stay with us again if you visit the area !
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlottesville, United States
2 reviews
2 of 5 bubbles Reviewed September 21, 2013

This hotel is located next to the Interstate. At night you drive right by the "less than obvious" entrance. We were spread out on two floors. It was very noisy and hard to sleep. Sink drains (I was on the top floor) were VERY SLOW. Unable to book online because usable mobile net (Hampton Inn's web site) kept crashing (I am a Hilton Honors member), said my room rate was much lower than when I ended up having to call the front desk to reserve the room (with Honors AND AAA). VERY DISAPPOINTING! As always, Hampton Inn wins the award for the toughest Apples on earth. They also win for having the most cheese coated breakfasts (yuck). The internet was fast, the rooms were clean, bed comfortable.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Lisa G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton109, Director of Sales at Hampton Inn Hampton-Newport News, responded to this review, September 23, 2013
Thank you for your review . We Sincerely apologize to you and your family for all the issues you encountered during your time with us . We have communicated your concerns to the Brand regarding online booking tool ( the brand website) , your dissatisfaction with choice of breakfast items and quality of the Complimentary apples ... I am glad that you did like our hotel's rooms , cleanliness as well as the Fast internet !!! We take a lot of pride in getting the best services to our guests and welcome all feedback that can make us better !! Thank you for your time !~
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
fairfax, va
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed September 14, 2013

I got bed bug bites from Hampton Inn (Hampton, VA) where my family stayed for 2 nights (Friday 6th & Saturday 7th Sept.). By Sunday afternoon, the itchy welts appeared.
Returning from breakfast on Saturday morning, we were met by a staff member in the hallway asking everyone if we needed anything for our room. Upon further clarification, we said that we wanted our room cleaned. Turns out she would have given us towels, shampoo, toilet paper, etc, and not clean the room. I have never had this experience anywhere else. No wonder there are bed bugs.
Breakfast gives this hotel 1 star, otherwise I will give it a zero.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Pete w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Williamsburg
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed September 9, 2013

I've never been disappointed with my stay at a Hampton Inn, and this location was no exception. Very kind staff from the time we arrived until the time we left. They were very efficient and attentive and I couldn't be more satisfied with the staff. The thermostat in the room was accurate, the beds were as comfortable as they always are at a Hampton Inn, both the room and bathroom were very clean, and the tv worked as it should. Breakfast was hot and fresh, and even at 945 (15 mins before breakfast ends), they were still bringing out hot food. My overall experience with this location was very relaxing and easy going and I would definitely recommend this location to everyone.

If you aren't familiar with this area, this location is a couple of stop lights from a couple of shopping centers which include a Farm Fresh and Food Lion for your grocery needs. A little bit further down the road is the Peninsula Town Center, which is home to: Five Guys
The Greene Turtle
Abuelos Mexican Restaurant
Bar Louis
Cinebistro (movies and bowling)
Park Lane Tavern (great selection of beer and good food)
Barnes and Noble (with Starbucks inside)
Various Clothing Stores as well as some boutique like stores
and more

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank coffeebydesign
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton109, Director of Sales at Hampton Inn Hampton-Newport News, responded to this review, September 23, 2013
Thank you so much for your very kind words and a detailed review !!! It is a pleasure for the Entire team of The Hampton Inn to Host you as our guest !!! We look forward to your next visit !!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, United States
1 review
5 of 5 bubbles Reviewed September 9, 2013

We had a group stay at this facility and we were very pleased with our accommodations. It was a nice gesture for the front desk to call each room and ask how each room accommodations were. The breakfast was good and the staff handled our group of 300+ very well.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Sam W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton109, Director of Sales at Hampton Inn Hampton-Newport News, responded to this review, September 23, 2013
Thank you so much for choosing to stay with us !!! It was our pleasure to serve your group and we look forward to having you back with us again !
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Hampton-Newport News

Property: Hampton Inn Hampton-Newport News
Address: 3101 Coliseum Dr, Hampton, VA 23666-6258
Phone Number:
Location: United States > Virginia > Hampton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Hampton
#1 Family Hotel in Hampton
#2 Best Value Hotel in Hampton
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Hampton-Newport News 2.5*
Number of rooms: 109
Official Description (provided by the hotel):
The 109-room hotel is conveniently located just a mile away from the Hampton Coliseum and Convention center and is close to Peninsula town center , Boo Williams , Enterprise Parkway Office Park . It offers complimentary On the House® hot breakfast daily and On the Run® Breakfast Bags Monday through Friday, complimentary high-speed wired and wireless internet access in all guest rooms and wireless access in the lobby and meeting rooms, complimentary local calls, complimentary copy of the USA Today® newspaper in the lobby area Monday through Friday; all guest rooms feature 32” flat screen television ,refrigerator, microwave, coffee maker, hairdryer, iron and ironing board. The hotel also offers services that include coffee and tea in the lobby 24 hours a day, as well as 24-hour front desk messaging and fax services. All stays are backed by our 100% satisfaction guarantee. In addition to the great amenities offered the hotel also offers an indoor swimming pool, business center, Guest Fitness Facility, guest laundry facility and 1150 sq. ft of divisible meeting space. I-64 East Exit 261B or I-64 West Exit 262B. ... more   less 
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Also Known As:
Hampton Inn Hampton Newport Hotel Hampton

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