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“Showing wear but fantastic service and view”

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Crowne Plaza Hampton Marina
Ranked #9 of 26 Hotels in Hampton
Richmond, VA
Level Contributor
93 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Showing wear but fantastic service and view”
Reviewed April 17, 2012 via mobile

The hotel's nautical theme is beautiful and relaxing from the moment you pull up. Free parking is wonderful using your room key. Check-in was amazingly efficient and every staff member was polite and nice.

The view of the marina was beautiful. The hotel is shwoing its age - the shower tiles were a little grungy. And some holes in the carpet. That said, I'd stay here again.

Stayed April 2012
Helpful?
Thank smb4x4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeffrey F, General Manager at Crowne Plaza Hampton Marina, responded to this review, April 19, 2012
SMB4X4,

Thank you for taking time out of your busy schedule to write a review. We are so pleased to hear that you enjoyed the staff, theme and beautiful views. We look forward to serving you in the future.

Respectfully
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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459 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (139)
Date | Rating
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English first
Bristol, United Kingdom
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed April 11, 2012

The location was great, as was the view of the harbour, however the room (and particularly the bathroom) whilst clean was starting to look tired - a little more tlc and redecoration is needed. The staff were friendly and helpful, we didn't eat in the hotel but the drinks in the bar were averagely priced.
The hotel could benefit from a little more planning, if you put a family into a room with adjoining doors the children are going to try the door, not so good at 6.30 in the morning when you are on the other side of the door.

Room Tip: Choose a room without connecting doors!!
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  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Peter D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Crowne Plaza Hampton Marina, responded to this review, May 21, 2012
Peter D,

Thank you for your review, and staying with us. I'm sorry you received accommodations that were less than satisfactory, but pleased to see the staff was a highlight of your stay. We are always looking to be the best we can be, and the feedback we receive will help us to do so.

Ben J
IHG Care
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Carolina
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed April 11, 2012

I made this visit as part of the Hampton University High School Day. We normally stay at Embassy suites but found this one at a discount. (We did miss the embassy suites breakfast) What a pleasant surprise!! Location was almost like being on campus. You could almost touch the school's cafeteria on the other side of the water. Nautical decorated rooms added to the ambiance of the hotel. This has now become our first choice for our Hampton stay. ***Remember to take shower shoes!!!! No tubs in the rooms.

  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank amcfulton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melvin N, General Manager at Crowne Plaza Hampton Marina, responded to this review, November 8, 2014
Thank you for writing a review of our hotel. I have taken note of your valuable comments and will share them with the staff. Your comments are important to us and we will use them to improve our efforts. Thank you.
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Centreville, Virginia, United States
Level Contributor
31 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed April 1, 2012

i made a weekendtrip with friends to hampton and we stayed at this awesome hotel.
rachel, the front desk lady, welcomed us really nicely and made our checkin really quick.
the hotel is really clean as well as the rooms. they are comfortable and we had an amazing view to the hampton harbor. unfortunally the swimpool season hadn't opend yet, but i'm sure it a lot of fun swimming and relaxxing on the roof pool. its another reason to come back ;)

  • Stayed March 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kristin O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melvin N, General Manager at Crowne Plaza Hampton Marina, responded to this review, November 8, 2014
Thank you for reviewing our hotel. We are happy to hear that you found our hotel to have clean and comfortable rooms
Thank s again and we wish you safe travels.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Point, New York
Level Contributor
67 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed March 24, 2012

I have been travelling extensively for over 50 years. This is one of the best hotels and nicest locations I have visited in the US. The hotel is literally on the marine docks. Excellent food, bar, service and acommodations at a very reasonable price. I highly recommend it. I was so impressed the first time I was there that I convinced about 30 of my colleagues to stay there the next time we had a meeting at Fort Monroe or Eustis.

  • Stayed August 2011, traveled on business
    • Value
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    • Cleanliness
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Helpful?
Thank ironmikie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melvin N, General Manager at Crowne Plaza Hampton Marina, responded to this review, November 8, 2014
Thank you for choosing our hotel and your wonderful comments. It is appreciated. Thanks again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hagerstown, Maryland
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 18, 2012

Beautiful waterfront setting and very quiet outside and inside the hotel. The location was convenient to all the area attractions. The rooms were comfortable, large and tastefully appointed. The restaurant was attractive and reasonably priced with a wide variety of choices and good hours. Overall this hotel was delightful and a great value. Very pleased!

Room Tip: Rooms overlooking the harbor were quiet and picturesque. The adjoining rooms we had were perfect for...
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  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mmlt2004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melvin N, General Manager at Crowne Plaza Hampton Marina, responded to this review, November 8, 2014
Thank you for your feedback about our hotel. We are happy to hear you found our hotel to be delightful and a great value and you were very pleased!
Thanks again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina
2 reviews
Reviewed March 15, 2012

I had a wonderful stay at this hotel. Very nice on the water and close to Hampton University. Courtney was great at checkin we were very tired when we arrived and she took wonderful care of us. Freddie helped us with our bags and he was great as well. Loved the Breakfast Buffet in the morning. We will stay at this hotel everytime we come to Hampton.

  • Stayed February 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank William E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melvin N, General Manager at Crowne Plaza Hampton Marina, responded to this review, November 8, 2014
Thank you for choosing our hotel and we are happy to hear you had a wonderful stay with us while in the Hampton Va. area.
Thank you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Hampton Marina

Property: Crowne Plaza Hampton Marina
Address: 700 Settlers Landing Rd, Hampton, VA 23669-4035
Phone Number:
Location: United States > Virginia > Hampton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 26 Hotels in Hampton
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Hampton Marina 3.5*
Number of rooms: 173
Official Description (provided by the hotel):
Nestled between renowned Hampton University and the celebrated Virginia Air & Space Museum, our lodging is the only waterfront hotel in Hampton, VA. Our newly renovated guest rooms provide floor to ceiling views of downtown Hampton or the Hampton River. ... more   less 
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Also Known As:
Crowne Plaza Hampton Marina Hotel Hampton
Hampton Crowne Plaza

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