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“Excellent value, comfortable room”

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Holiday Inn Express Hampton Coliseum Central
Ranked #4 of 26 Hotels in Hampton
Certificate of Excellence
Lynnwood, Washington
Level Contributor
26 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Excellent value, comfortable room”
Reviewed September 14, 2012

I had to stay overnight in Hampton near the Coliseum, and decided to try a Holiday Inn Express for the first time. Good choice!

Pros: Very courteous and efficient staff who made me feel welcome right from the start. The property was recently converted to the HIE franchise, so all the furnishings were clearly still new and fresh. Loved the decor - lots of cream/dark wood/muted colors in a clean, modern style. The bedding was considerably more luxurious than you'd expect at this price point. I really didn't want to leave my king room, which had a comfortable sofa, work desk, and a good-sized LCD TV. The room was very clean, and there were plenty of extra towels and an extra pillow. There's a wardrobe rather than a closet, but I rather preferred this as it included a built-in luggage shelf (rather than one of those flimsy folding things) and proper wood hangars. The hangar rail was a little low, however, so my dress didn't hang freely. There's a microwave, mini-fridge, and coffee maker.

Cons: There's no towel rack or hook in the bathroom. I didn't hear much hallway noise, but definitely heard a lot of street noise - not loud, but noticeable. Some of the fine details remind you that this is a low-cost hotel option, like the flimsy ice bucket. The free breakfast was, well, worth the price (there's a Waffle House next door). However, I really liked their coffee blend!

In the context of what it is - an inexpensive but consistent lodging option - this hotel is outstanding. I usually stay at Courtyard and Hilton Garden properties, but am glad I took a chance on this Holiday Inn Express. And yes, I do feel a bit smarter...

  • Stayed September 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank perrik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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214 reviews from our community

Traveler rating
    112
    68
    23
    8
    3
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • German first
  • Any
English first
Mamaroneck, New York
Level Contributor
59 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed September 8, 2012

We had originally booked 3 nights in the Clarion which is next store, The hotel was SO awful that we checked out after the first night and walked over to the Holiday Inn next door. They could not have been nicer. They had a room ready for us which was clean and comfortable. After the horror of the Clarion, it was a great experience. We will definitely stay there when we return to the area.

Room Tip: This hotel had it's grand opening celebration the first day we were there, so all the rooms are...
See more room tips
  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lathamt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harrisonburg, Virginia
2 reviews
Reviewed September 4, 2012

We had a great experience! Rooms are clean, location is superb, General Manager @ front desk was extremely helpful. Would recommend it to anyone. Right across the Penninsula Town Center, with fantastic shopping, like Forever 21, etc. Pool hours were too short however (9pm).

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eva K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 24, 2012

We will definitely be returning. Excellent management team. They took time to hear our concerns. There was a few areas that would be a factor in determining our future stays, but they have been addressed by the management team so we know that we will be back.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Valeriebrynt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toledo, Ohio
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed August 19, 2012 via mobile

Front desk...the gentlemen were very friendly and helpful. All staff we encountered were that way. Room was spacious and immaculate. Pool area very nice. Breakfast area is the nicest and biggest I've ever seen at HIE. Breakfast was also very good. Family enjoyed pancake machine. Like how you could take your breakfast to go, though we chose not too. Nice option though. Right across the street from large shopping area and many places to eat. There was construction, but in no way did it bother us..no loud noise etc... My whole family thought the hotel was very nice. We would stay there again.

Stayed August 2012, traveled with family
Helpful?
Thank MydogisZoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newport News, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 27, 2012

I've tried to call to make reservations and the desk manager was the rudest person I've ever heard. He was so unhelpful and unknowable about their own hotel. I've had to do business in this area many times and would never recomened this hotel to anyone.

  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank 123Ray123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, IHGCare at Holiday Inn Express Hampton Coliseum Central, responded to this review, August 11, 2012
Dear 123Ray123,

Thank you for taking the time to post your comments. I am very disappointed to hear about your experience. I want to assure you that our hotel is proud of it level of service as we strive to be the best Holiday Inn Express around. Please accept my sincerest apology for the manner you were treated by the desk manager. I will follow this up with the staff to ensure similar incidents won't happen again.

Thank you again for your comments.

Sincerely,

Pam G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bloomington, Illinois
Level Contributor
33 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed July 15, 2012

We stayed at this hotel in early July 2012. It was undergoing extensive renovation as noted in a couple reviews. This hotel was originally a Hampton Inn, was a Quality Inn while we stayed there, but will soon convert (if it has not already done so) to a Holiday Inn Express. This conversion was evident by the decor, and was confirmed by the staff.

The hotel for all intents and purposes is brand new. The only items in our room that weren't new were the bathroom door and the bathtub (the shower surround was new). The lobby and breakfast area were very nice and spacious.

Due to the changes, it is hard to rate this hotel. However, the staff we encountered were friendly. So, if you have been to a new or nearly new Holiday Inn Express and were happy with their standard amenities, you should be happy here.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wx-man93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hampton Coliseum Central

Property: Holiday Inn Express Hampton Coliseum Central
Address: 1813 W Mercury Blvd, Hampton, VA 23666-3205 (Formerly Quality Inn)
Phone Number:
Location: United States > Virginia > Hampton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Hampton
#4 Business Hotel in Hampton
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hampton Coliseum Central 2.5*
Number of rooms: 127
Reservation Options:
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Also Known As:
Quality Hotel Hampton
Quality Inn Hampton
Hampton Quality Inn

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