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Wyndham Virginia Crossings Hotel & Conference Center
Ranked #2 of 23 Hotels in Glen Allen
Certificate of Excellence
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1,303 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (85)
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12 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 31, 2013

Clean but no frills. Poor wireless Internet signal, very basic cable selection on tv and no one cleaned our room which we called multiple times about. Overall not very accomodating. No late check out available, when attending their brunch. Easter Brunch at The Glen was good but overpriced for the quality of food served. Service at The Glen was very good.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jbc1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob N, General Manager at Wyndham Virginia Crossings Hotel & Conference Center, responded to this review, April 4, 2013
Thank you for taking time to write to us about your recent stay. I've made note of your concerns and will share with our staff. We apologize for not meeting your expectations. Holiday 'getaways' should be a time to relax and enjoy. In the past year, we have added new amenities such as our Tavern Restaurant and Deck, Crossings Pergola, Jefferson Gardens and renovated the pool area - all to enhance the guest experinece. We also are renovating all our guest rooms (a few at a time so as not to disturb our current guests). We do hope you'll return to see the continuing improvements. In the meantime, safe travels.
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Howell, New Jersey, Usa
1 review
Reviewed March 29, 2013

The room and atmosphere of the hotel was nice. The staff was not so friendly. You never know who you are going to meet as I am a news anchor at a very popular radio station. They had a very "Whatever" attitude. They also kept disturbing me during the late checkout that I paid for. This made the stay uncomfortable. You have a great property here. The staff needs some Disney Quality Service training.

  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts

Helpful?
Thank Anthony D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob N, General Manager at Wyndham Virginia Crossings Hotel & Conference Center, responded to this review, April 4, 2013
Thank you for your review of our hotel. I am surprised to hear your comments about our staff because our guests usually give us very high scores for service. However, we obvioulsy fell short and for that I apologize. I've just forwarded your reveiw to our associates and will discuss it this afternoon in our staff meeting. Thank you for sharing and thank you for your business. Please come back and see us again. We promise to do much better! Until then, safe travels.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wyndham Virginia Crossings Hotel & Conference Center

Property: Wyndham Virginia Crossings Hotel & Conference Center
Address: 1000 Virginia Center Pkwy, Glen Allen, VA 23059-4571
Phone Number:
Location: United States > Virginia > Glen Allen
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Glen Allen
#2 Family Hotel in Glen Allen
#4 Business Hotel in Glen Allen
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Wyndham Virginia Crossings Hotel & Conference Center 3.5*
Number of rooms: 183
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Also Known As:
Wyndham Virginia Crossings Hotel Glen Allen
Wyndham Glen Allen

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