I had to take the GRE early Saturday morning and needed a nice place to stay, so I did some research on TripAdvisor.com and decided on this Hilton Garden Inn. It is easy to get to, and has a very beautiful lobby. The parking is a little tight--the spaces are a touch narrow, but close to the building which I prefer. Check was nice and quick, and I was looking forward to eating in the restaurant or having room service because I just did not feel like going out. But, contrary to the hotel website, the restaurant is closed on the weekends--so, if you're planning on staying there during a weekend, do not plan on room service. That should be addressed on their site--it is misleading, and I seriously considered leaving and going to the Marriott--but I was worried I wouldn't be able to find it. Anyway, my room, a King Whirlpool Suite, was very clean and very spacious. It had a microwave and a min-fridge, and a very comfortable chair with matching ottoman. The room was very nice--but I was disappointed that this hotel does not yet have the down comforters, which would have been a very nice touch. The bathroom was very large, and the tub, while just the usual whirlpool tub, was nice and large and welcome after having to go out for supper--but when I turned the jets on, my beautiful clear and clean water became slightly gray. Not too appealing, and I cut my bath pretty short after that. In the morning I took a bath, no jets and I was very happy with that.
My biggest complaint about the hotel is their wake up call system. Normally, one calls down to the front desk, but here you punch the time in yourself--frankly, that unnerves me. Secondly, the alarm clock is weird and I had trouble with it. I resorted to using my cell phone alarm, but I was so nervous about something not working that I did not sleep well.
All in all, a nice hotel, but if I have to get up early and I want room service, not the place for me.
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- Also Known As:
- Hilton Garden Inn Richmond Innsbrook Hotel Glen Allen
- Hilton Glen Allen
- Hilton Garden Inn Glen Allen
- Glen Allen Hilton